17hats API
No public API, developer portal, or webhooks. Programmatic access runs through a Zapier connector that syncs Contacts only, gated to current subscription plans, plus fixed native integrations like QuickBooks and Stripe. Broader triggers are promised but unscheduled.
Frequently asked questions
17hats scores C on the API Report Card. No public API, developer portal, or webhooks. Programmatic access runs through a Zapier connector that syncs Contacts only, gated to current subscription plans, plus fixed native integrations like QuickBooks and Stripe. Broader triggers are promised but unscheduled.
17hats has an official API, but teams routinely hit its limits: gated access, partial coverage, or paid tiers. Most end up supplementing it with exports or an unofficial API layer like Supergood.
17hats is an all-in-one CRM and small business management platform built for solopreneurs and very small service businesses.
Vertical: horizontal client-management / business-management software for service-based solopreneurs (no industry-specific compliance layer; classified here as 'misc' because 17hats explicitly targets 100+ micro-verticals rather than a single industry). A solopreneur (commonly a photographer, planner, or coach) embeds a 17hats lead capture form on their website.
4/10. 17hats reports ~25,000 paying customers and $6.5M in revenue as of 2023 (up from $4.6M in 2021), and ~21 employees.
Yes, for the ~25,000 solopreneurs who run on it, 17hats is the system of record for the entire lead-to-cash lifecycle: the lead and contact database (with source attribution from lead capture forms, The Knot, WeddingWire), every project with custom fields and pipeline status (14 pipelines), every signed contract and questionnaire, every quote and proposal, the invoice and payment ledger (Stripe-backed via 17hats Payments), recurring billing schedules, scheduled appointments and session history, SMS and email correspondence, client-portal files, time-tracking entries, the bookkeeping ledger reconciled against 20,000+ bank connections, and the workflow audit trail.
Founded 2014 by Donovan Janus in Pasadena, California after he was inspired by a 2011 New York Times 'Plan C' article. The product launched October 1, 2014 and grew to ~10,000 users in its first year.
No public REST API, no OpenAPI spec, no SDK, no developer portal, no documented webhooks, third-party API trackers list 17hats but every technical field is empty. Zapier integration is gated to the new paid subscription plan; legacy customers must upgrade to access any third-party automation. Full sourced list under Sources below.
Common alternatives include HoneyBook, Dubsado, Bonsai (hellobonsai.com), Sprout Studio, Tave, Studio Ninja. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial 17hats API and MCP server so AI agents and internal tools can read and write 17hats data. See the 17hats integration docs at supergood.ai/docs/17hats-api.