The API Report CardAPI Index
Acuity Scheduling

Acuity Scheduling API

Online appointment scheduling & booking SaaS (Squarespace-owned) · acuityscheduling.com

Acuity ships a fully public REST API at acuityscheduling.com/api/v1 with self-serve keys for all paid customers and OAuth 2.0 for third-party apps. Appointments, clients, forms, and webhooks are covered. Rate limits are documented loosely as 'be reasonable' rather than as quotas.

Last verified: October 2026Fitness & WellnessNO MCP
API GRADE
A
VERIFIED OCT 2026

SCORECARD

ExistenceGOODPublic REST API at acuityscheduling.com/api/v1, documented at developers.acuityscheduling.com with an OpenAPI llms.txt index.
AccessGOODSelf-serve key issuance for all paid customers from the Integrations tab; OAuth app registration is open to partners.
CoverageGOODAppointments (create, reschedule, cancel, availability), appointment types, calendars, clients, orders, and forms.
AuthGOODHTTP Basic with User ID plus API key for first-party use; OAuth2 for apps acting on behalf of Acuity users.
Docs & DXGOODPublic docs with webhooks for scheduled, rescheduled, canceled, and changed events, plus an LLM-friendly llms.txt surface.
StabilityGOOD
MCPNONENo official MCP server exists from Acuity Scheduling or Squarespace. A low-activity community GitHub server and aggregator connectors exist, but none is vendor backed or actively maintained. VERIFIED 2026-08
Supergood turns hard-to-integrate enterprise software into clean REST APIs and MCP tools: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Acuity Scheduling scores A on Supergood's API Report Card. Acuity ships a fully public REST API at acuityscheduling.com/api/v1 with self-serve keys for all paid customers and OAuth 2.0 for third-party apps. Appointments, clients, forms, and webhooks are covered. Rate limits are documented loosely as 'be reasonable' rather than as quotas.

Tried to integrate with Acuity Scheduling?
SOURCES
Default authentication is HTTP Basic Auth with a long-lived API key tied to a user, no granular scopes, no per-integration key rotation outside of regenerating the master key developers.acuityscheduling.com ↗
Some advanced API features (full client write access, certain admin endpoints) are gated to Powerhouse / Enterprise plans, so integrators on lower tiers hit unexpected 403s help.acuityscheduling.com ↗
Webhook delivery has no documented public retry/backoff SLA and no built-in signature verification beyond a shared-secret header pattern, integrators must implement their own idempotency developers.acuityscheduling.com ↗
Rate limits are documented loosely ('be reasonable') rather than as concrete per-minute quotas, making capacity planning for sync jobs hard developers.acuityscheduling.com ↗
OAuth2 app approval and partner-tier API features still require going through Squarespace/Acuity partnerships rather than a self-serve developer portal developers.acuityscheduling.com ↗
HIPAA-covered customers face additional restrictions on which integrations and webhook destinations are permissible, and these constraints are documented in support articles rather than enforced in the API itself help.acuityscheduling.com ↗
TrustPilot rating of 1.5/5 (vs. 4.7 on G2) with recurring complaints about non-existent support, no phone line, and slow/unresponsive email tickets when something breaks trustpilot.com ↗
Appointments scheduled via booking links intermittently fail to sync to staff Google calendars, leading to double-bookings g2.com ↗
Google Meet integration produces 'phantom' meetings where host and client end up in separate sessions with the same link g2.com ↗
Exporting more than a small batch of appointments crashes the web app, limits practical access to historical data trustpilot.com ↗
HIPAA BAA is gated behind the Powerhouse tier ($49/mo+); solo therapists on Emerging/Growing are NOT covered for PHI even if they think they are help.acuityscheduling.com ↗
Recurring complaints about rigidity, no waitlist option, limited batch rescheduling, awkward gift-card/special handling, frequent forced log-outs g2.com ↗
Customers report difficulty getting human support after Squarespace acquisition consolidated channels into email-only ticketing trustpilot.com ↗