The API Report CardAPI Index
Acuity Scheduling

Acuity Scheduling API

Online appointment scheduling & booking SaaS (Squarespace-owned) · acuityscheduling.com

Acuity ships a fully public REST API at acuityscheduling.com/api/v1 with self-serve keys for all paid customers and OAuth 2.0 for third-party apps. Appointments, clients, forms, and webhooks are covered. Rate limits are documented loosely as 'be reasonable' rather than as quotas.

Last verified: July 2026Fitness & Wellness
API GRADE
A
VERIFIED JUL 2026

SCORECARD

ExistenceGOODPublic REST API at acuityscheduling.com/api/v1, documented at developers.acuityscheduling.com with an OpenAPI llms.txt index.
AccessGOODSelf-serve key issuance for all paid customers from the Integrations tab; OAuth app registration is open to partners.
CoverageGOODAppointments (create, reschedule, cancel, availability), appointment types, calendars, clients, orders, and forms.
AuthGOODHTTP Basic with User ID plus API key for first-party use; OAuth2 for apps acting on behalf of Acuity users.
Docs & DXGOODPublic docs with webhooks for scheduled, rescheduled, canceled, and changed events, plus an LLM-friendly llms.txt surface.
StabilityGOOD
Supergood: Acuity Scheduling shipped a real API. Most vendors don't; we ship near-native APIs for the rest.

Frequently asked questions

Acuity Scheduling scores A on the API Report Card. Acuity ships a fully public REST API at acuityscheduling.com/api/v1 with self-serve keys for all paid customers and OAuth 2.0 for third-party apps. Appointments, clients, forms, and webhooks are covered. Rate limits are documented loosely as 'be reasonable' rather than as quotas.

Tried to integrate with Acuity Scheduling?
SOURCES
Default authentication is HTTP Basic Auth with a long-lived API key tied to a user, no granular scopes, no per-integration key rotation outside of regenerating the master key developers.acuityscheduling.com
Some advanced API features (full client write access, certain admin endpoints) are gated to Powerhouse / Enterprise plans, so integrators on lower tiers hit unexpected 403s help.acuityscheduling.com
Webhook delivery has no documented public retry/backoff SLA and no built-in signature verification beyond a shared-secret header pattern, integrators must implement their own idempotency developers.acuityscheduling.com
Rate limits are documented loosely ('be reasonable') rather than as concrete per-minute quotas, making capacity planning for sync jobs hard developers.acuityscheduling.com
OAuth2 app approval and partner-tier API features still require going through Squarespace/Acuity partnerships rather than a self-serve developer portal developers.acuityscheduling.com
HIPAA-covered customers face additional restrictions on which integrations and webhook destinations are permissible, and these constraints are documented in support articles rather than enforced in the API itself help.acuityscheduling.com
TrustPilot rating of 1.5/5 (vs. 4.7 on G2) with recurring complaints about non-existent support, no phone line, and slow/unresponsive email tickets when something breaks trustpilot.com
Appointments scheduled via booking links intermittently fail to sync to staff Google calendars, leading to double-bookings g2.com
Google Meet integration produces 'phantom' meetings where host and client end up in separate sessions with the same link g2.com
Exporting more than a small batch of appointments crashes the web app, limits practical access to historical data trustpilot.com
HIPAA BAA is gated behind the Powerhouse tier ($49/mo+); solo therapists on Emerging/Growing are NOT covered for PHI even if they think they are help.acuityscheduling.com
Recurring complaints about rigidity, no waitlist option, limited batch rescheduling, awkward gift-card/special handling, frequent forced log-outs g2.com
Customers report difficulty getting human support after Squarespace acquisition consolidated channels into email-only ticketing trustpilot.com