The API Report CardAPI Index
AcuityLogic

AcuityLogic API

Optical practice management & EHR for eye care · acuitylogic.com

AcuityLogic exposes two partner-only surfaces: an Eyefinity API for system-to-system integrations and a Bulk Data API that drops periodic database snapshots. Access is limited to Certified Partners and brokered through Eyefinity support; there are no public docs or self-serve keys.

Last verified: July 2026Healthcare
API GRADE
D
VERIFIED JUL 2026

SCORECARD

ExistenceGOODTwo surfaces exist: an Eyefinity API for system-to-system work and a Bulk Data API emitting database snapshots.
AccessPOORCertified Partners only; access is brokered by email through Eyefinity support with no self-serve keys.
CoveragePOORThe Bulk Data API delivers periodic snapshots for reporting only; real-time operational sync has no path.
AuthPOORPartner logins append a company-ID suffix to usernames; no OAuth or standard API keys.
Docs & DXPOORNo public docs or sandbox, and on-prem customers must stand up a dedicated API server first.
StabilityMIXED
Supergood: AcuityLogic has an API, but using it means gates, contracts, or workarounds. Ours doesn't: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

AcuityLogic scores D on the API Report Card. AcuityLogic exposes two partner-only surfaces: an Eyefinity API for system-to-system integrations and a Bulk Data API that drops periodic database snapshots. Access is limited to Certified Partners and brokered through Eyefinity support; there are no public docs or self-serve keys.

Tried to integrate with AcuityLogic?
SOURCES
Integrations are restricted to a small named 'Certified Partner' list (Solutionreach, Demandforce, EDGEPro GPN Technologies), practices cannot freely integrate third-party tools without Eyefinity onboarding the partner help.eyefinity.com
Bulk Data API delivers only periodic snapshots into a _SNAPSHOTS folder rather than real-time/event-driven data, limits use cases to BI/reporting, not operational sync help.eyefinity.com
On-premises customers must stand up a separate dedicated API server in addition to the application/database tiers to enable any Eyefinity API integration help.eyefinity.com
Authentication scheme is non-standard, partner users must log in to a dedicated portal with usernames mangled with a `_pm_CompanyID_pm` suffix rather than modern OAuth/API keys help.eyefinity.com
No public developer documentation, sandbox, or self-serve key issuance, all API access is brokered manually through Eyefinity software support help.eyefinity.com
Recurring 'Known Issues' bulletins published by Eyefinity for specific deployments (e.g., Pearle Community), indicating ongoing operational defects in production environments eyeforce.my.site.com
Support is limited to business-hours email/phone (Mon-Fri 6am-5pm PST, acuitylogicsupport@eyefinity.com), no 24/7 channel for a retail POS used during weekend store hours help.eyefinity.com
On-premises deployment requires customers to operate a dedicated SQL Server and meet detailed production server specs, significant infrastructure burden for chains not on the cloud SKU help.eyefinity.com
Data migration from competing systems (OfficeMate/ExamWRITER, My Vision Express) requires Eyefinity-managed migration projects rather than self-serve tooling help.eyefinity.com
Independent reviews and third-party EMR catalogs list AcuityLogic as a chain-focused niche product with limited public review presence relative to RevolutionEHR/Compulink, making issue discovery dependent on the Eyefinity support community medicalrecords.com