Aloha NCR API
NCR Voyix documents roughly 28 Aloha APIs (orders, menu, payments, labor) on developer.ncrvoyix.com, REST over OAuth 2.0. Access is partner-gated: apply, certify per integration type, and pay per-location fees reported at 30 to 50 percent of ISV revenue. Docs sprawl across three hosts.
Frequently asked questions
Aloha NCR scores D on the API Report Card. NCR Voyix documents roughly 28 Aloha APIs (orders, menu, payments, labor) on developer.ncrvoyix.com, REST over OAuth 2.0. Access is partner-gated: apply, certify per integration type, and pay per-location fees reported at 30 to 50 percent of ISV revenue. Docs sprawl across three hosts.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Aloha NCR (NCR Voyix Aloha) is the flagship restaurant point-of-sale platform sold by NCR Voyix, shipped in two primary SKUs: (1) Aloha Cloud, a cloud-native, Android/iOS-tablet POS aimed at single-unit and small-multi-unit operators, with all configuration, reporting and back-office in the cloud; and (2) Aloha Essentials, the mid-market / enterprise hybrid product that runs Windows-based local store controllers and POS terminals against a cloud-managed configuration and reporting layer (Aloha Command Center, Aloha Insight).
POS / Hospitality, specifically full-service and limited-service restaurants. Restaurant staff use Aloha for opening checks, ordering at table or counter, splitting and combining checks, applying discounts/comps/voids, sending orders to kitchen displays or printers, processing EMV/NFC payments and tips on handhelds, clocking in/out, managing labor, running end-of-day close and printing reports.
One of the most ubiquitous restaurant POS platforms in the US, with a particularly heavy footprint in mid-market and enterprise full-service restaurant chains.
Yes, Aloha is the operator's primary financial and operational system of record at the restaurant unit.
Over 30 years old. Launched in the mid-1990s by Aloha Technologies; acquired by Radiant Systems in 2005; acquired by NCR in 2011; spun into NCR Voyix in the 2023 NCR split (NCR Voyix = commerce; NCR Atleos = ATMs).
Partner-gated access and per-location fees, NCR reportedly charges 30–50% of an ISV's per-location revenue to access Cloud Connect, making third-party enterprise integrations economically untenable for smaller vendors. Cloud Connect itself reportedly does not work as intended for many third parties, despite being the official cloud-side integration path. Full sourced list under Sources below.
Common alternatives include Toast, Square for Restaurants, Oracle MICROS Simphony, Par Brink POS, SpotOn, Lightspeed Restaurant. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.