Aloha integrations run through NCR Voyix's developer portal: about 28 documented APIs with a sandbox, REST over OAuth for Aloha Cloud. Access needs NCR Partner Program approval, per-integration certification, and per-location fees. On-prem Essentials sites use Aloha Connect and SQL exports instead.
Aloha POS scores D on the API Report Card. Aloha integrations run through NCR Voyix's developer portal: about 28 documented APIs with a sandbox, REST over OAuth for Aloha Cloud. Access needs NCR Partner Program approval, per-integration certification, and per-location fees. On-prem Essentials sites use Aloha Connect and SQL exports instead.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Aloha POS is NCR Voyix's flagship restaurant point-of-sale platform, sold in two SKUs: Aloha Cloud (entry-level, cloud-native) and Aloha Essentials (mid-market / enterprise, hybrid on-prem + cloud).
POS / Hospitality - specifically full-service and limited-service restaurants. Restaurant staff use Aloha for: opening checks, ordering at table or counter, splitting and combining checks, applying discounts/comps/voids, sending orders to kitchen displays or printers, processing EMV/NFC payments and tips on handhelds, clocking in/out and managing labor, running end-of-day close, and printing reports.
One of the most ubiquitous restaurant POS platforms in the US. ~30% share in several large US metro markets (per Restaurantdata), thousands of multi-unit deployments, and a significant share of the brand-name chain segment.
Yes - Aloha holds restaurants' core operating data: real-time orders and check detail, menu and modifier configuration, EMV/NFC payment and tip data, employee records and time/attendance, labor cost, end-of-day sales and tax reporting, multi-store performance, and (where loyalty modules are enabled) guest contact and visit history.
Over 30 years old (launched mid-1990s by Aloha Technologies). Acquired by Radiant Systems (mid-2000s), then NCR (2011), and now part of NCR Voyix (post-2023 split).
Partner-gated access and per-location fees make it expensive for small ISVs to launch and scale integrations. Product/version sprawl - Aloha Essentials on-prem, Aloha Cloud, legacy Radiant deployments all expose data differently; integrations often must support multiple paths. Full sourced list under Sources below.
Common alternatives include Toast, Square for Restaurants, Oracle MICROS Simphony, SpotOn, Lightspeed Restaurant, Revel Systems. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.