Amadeus API
Amadeus runs a two-tier program: Self-Service REST APIs with free instant keys and monthly quotas, and an Enterprise track (full SOAP catalog, ticketing, NDC) gated by contracts and IATA accreditation. There are no webhooks; polling queues, PNRs, and orders is the only option.
Frequently asked questions
Amadeus scores A on Supergood's API Report Card. Amadeus runs a two-tier program: Self-Service REST APIs with free instant keys and monthly quotas, and an Enterprise track (full SOAP catalog, ticketing, NDC) gated by contracts and IATA accreditation. There are no webhooks; polling queues, PNRs, and orders is the only option.
Amadeus has a workable official integration path. Most engineering teams can build against it directly. Open API: self-serve, documented, with SDKs
Amadeus IT Group, S.A. (BME: AMS, headquartered in Madrid, Spain) is the world's largest travel-technology platform and one of the three legacy Global Distribution Systems alongside Sabre and Travelport.
Vertical: misc - Travel GDS, Airline IT, Hospitality Technology, and Corporate Travel & Expense (no native Supergood vertical maps perfectly; closest neighbors are POS/Hospitality, Travel & Expense, and Government/Public Sector for the border/airport-authority slice). Air shopping: low-fare search across GDS, NDC and LCC content (Amadeus Master Pricer Travelboard, Master Pricer Calendar, Master Pricer Expert; SOAP and REST surfaces).
10/10 within travel.
Yes - for every Amadeus customer, Amadeus is the system of record for mission-critical operating data: PNRs (Passenger Name Records): record locator, traveler profile (name, contact, frequent-flyer numbers, special service requests, passport/visa for APIS/Secure Flight), segments (air, hotel, car, rail), form of payment, fare, ticket numbers, queue placement, full PNR history.
40+ years old. Amadeus was founded in 1987 by Air France, Iberia, Lufthansa and SAS as a European counterweight to American Airlines' Sabre, and went live with its first reservations system in 1992.
Two-tier Self-Service vs. Enterprise split means production-grade ticketing, PNR, NDC and full hotel content require multi-week-to-multi-month Enterprise contract negotiation, IATA/ARC accreditation and certification. Self-Service test environment has incomplete content parity (NDC carriers, hotel rates, ticketing typically unavailable) - feature gaps only surface after production access is granted. Full sourced list under Sources below.
Common alternatives include Sabre, Travelport, Duffel, Verteil Technologies, Kyte, HitchHiker / TPConnects / AirGateway. Graded alternatives appear under "More from the report card" below.
Supergood's grades measure one thing: can a customer's engineering team get their own data out programmatically? Supergood checks six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and rolls them into a letter grade. Supergood re-verifies grades, and they only move on evidence.
Amadeus has partial MCP support. No official MCP server from Amadeus was found, but several community MCP servers wrap the Amadeus travel APIs for flight, hotel, and activity search. Maintenance across these community projects is uneven.
Partially. MCP support for Amadeus exists but is incomplete, so what MCP clients like Claude, Cursor, and Codex can reach depends on what the available server covers.