A self-serve developer portal at apitools.amexgbt.com handles registration, app creation, credential issuance, and a sandbox-to-production path; Egencia keeps its own developer center. Production access and full data may still require direct GBT engagement, and no official SDK suite exists.
American Express Global Business Travel scores B on the API Report Card. A self-serve developer portal at apitools.amexgbt.com handles registration, app creation, credential issuance, and a sandbox-to-production path; Egencia keeps its own developer center. Production access and full data may still require direct GBT engagement, and no official SDK suite exists.
American Express Global Business Travel has a workable official integration path. Most engineering teams can build against it directly. Solid API with minor gaps
American Express Global Business Travel (Amex GBT) is the world's largest travel management company (TMC). It helps companies plan, book, and manage corporate travel (air, hotel, rail, car) with policy enforcement, approvals, duty-of-care, and analytics, and operates platforms including Egencia.
Travel & Expense, Typically for enterprises and mid-market companies managing corporate/business travel programs. Companies manage traveler profiles and policies, book and service trips, route approvals, handle duty-of-care/risk during disruptions, and feed trip and invoice data into finance and expense systems.
World's largest TMC; completed its $540M acquisition of CWT, with combined 2024 transaction sales of ~$45.5B. Dominant in managed corporate travel.
Yes, holds travelers, trips/segments, approvals, invoices, and risk events, the customer's own corporate travel operating data. However it is exposed via a self-serve developer portal.
Amex's travel business dates back decades; GBT spun out in 2014. Actively modernizing with a redesigned Egencia, conversational AI assistant, and Concur Expense integration.
Production access and full data may require GBT engagement beyond self-serve. Auth/session complexity (SSO, MFA, refresh) for full coverage. Full sourced list under Sources below.
Common alternatives include BCD Travel, CWT (now part of GBT), SAP Concur Travel, Navan, Corporate Traveler (FCM). Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial American Express Global Business Travel API and MCP server so AI agents and internal tools can read and write American Express Global Business Travel data. See the American Express Global Business Travel integration docs at supergood.ai/docs/american-express-global-business-travel-api.