No public API. Integration is limited to the enterprise CareBenefits product: SAML SSO plus SFTP eligibility file drops, with reporting delivered as CSV or PDF by account managers. Caregiver search, messaging, background checks, and HomePay payroll have no programmatic path.
Care.com scores F on the API Report Card. No public API. Integration is limited to the enterprise CareBenefits product: SAML SSO plus SFTP eligibility file drops, with reporting delivered as CSV or PDF by account managers. Caregiver search, messaging, background checks, and HomePay payroll have no programmatic path.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Care.com is a two-sided online marketplace that connects families with local caregivers across childcare (nannies, babysitters, daycare), senior care, pet care (sitting, dog walking), housekeeping, adult care, and tutoring.
Vertical: misc (a consumer-facing care marketplace plus an employer-benefits portal, no clean Supergood vertical fits; closest neighbors are HR/Benefits-adjacent and Healthcare-adjacent, but the product is fundamentally a consumer marketplace, not vertical SaaS). A family in Austin posts a part-time after-school nanny job on Care.com, browses caregiver profiles, runs the included Care.com Background Check on shortlisted candidates and optionally pays for a Premium Background Check, messages the top three, and hires one.
Care.com is the dominant U.S. family-care marketplace by brand recognition and traffic. Public financial signals from IAC's filings show Care.com 2025 Q1 revenue of $88.9M (Consumer down 9%, Enterprise up 3% driven by backup-care utilization).
Partially. For an individual caregiver, Care.com owns: the public profile (photos, bio, rates, availability), Care.com-sourced messages and job applications, reviews, and the Care.com Background Check record.
Founded in 2006 in Waltham, Massachusetts by Sheila Lirio Marcelo. Care.com went public on NYSE in January 2014, was taken private by IAC for ~$500M in February 2020, and IAC announced a divestiture of its stake in a ~$320M deal in early 2026.
No public developer portal, no published API endpoints, no OAuth flow, and no documented sandbox, integration is partnership-only and gated by enterprise sales. Enterprise eligibility integration is limited to SFTP flat files and SAML SSO rather than modern HRIS connectors (Workday, Rippling, Gusto APIs), partners must build and maintain census ETL. Full sourced list under Sources below.
Common alternatives include UrbanSitter, Sittercity, Bambino, Wyndy, A Place for Mom, Caring.com. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.