Cloud 9 (Planet DDS) API
Cloud 9 exposes a key and secret based API that approved partners use to read and write patients, appointments and providers in near real time. Access requires Planet DDS partner program approval per practice, and the public developer portal documents only Denticon, not Cloud 9.
Frequently asked questions
Cloud 9 (Planet DDS) scores D+ on Supergood's API Report Card. Cloud 9 exposes a key and secret based API that approved partners use to read and write patients, appointments and providers in near real time. Access requires Planet DDS partner program approval per practice, and the public developer portal documents only Denticon, not Cloud 9.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
Cloud 9 is a browser based, cloud native practice management system for orthodontic and pediatric dental practices, groups and OSOs, now sold by Planet DDS alongside Denticon and Apteryx under the DentalOS banner.
Orthodontic and pediatric dental practices in North America, with emphasis on multi location groups, OSOs and DSOs such as myOrthos, Cordes Orthodontics and SD Orthodontics. Front office teams run the schedule and new patient pipeline, treatment coordinators present financial arrangements with auto pay, billing staff manage the claims queue, and clinicians chart on treatment cards from any browser.
Planet DDS press states the CareCredit agreement reaches 2,500 plus Cloud 9 practices (https://www.planetdds.com/newsroom/integration-partners-dentalos/), the 2023 acquisition release cited more than 2,900 locations (https://www.businesswire.com/news/home/20230105005213/en/Planet-DDS-Announces-Acquisition-of-Cloud-9-Software), and the G2 profile cites 2,300 plus locations and almost 18,000 users (https://www.g2.com/products/cloud-9/reviews).
Cloud 9 holds patient and responsible party records, the multi location schedule and appointment statuses, treatment cards and clinical notes, financial arrangements, auto pay plans and ledgers, insurance claims and their queue status, images and documents, and communication history.
Cloud 9 Software was founded in 2009 in Roswell, Georgia and has been browser based from the start, written in HTML5 with no on premise server (https://www.planetdds.com/cloud9/).
Capterra reviewer (2024) says support and billing have been nearly impossible to reach by phone since Planet DDS took over and objects to add on charges for new features. Capterra one star review (2025) says the pediatric side of Cloud 9 is not fully functional, support requests take months, and the vendor's remedy was to buy another program. Full sourced list under Sources below.
Common alternatives include Ortho2, Dolphin Management, topsOrtho, Carestream Dental (Sensei), Greyfinch. Graded alternatives appear under "More from the report card" below.
Supergood's grades measure one thing: can a customer's engineering team get their own data out programmatically? Supergood checks six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and rolls them into a letter grade. Supergood re-verifies grades, and they only move on evidence.
Not that we could find. As of October 2026 there is no official Cloud 9 (Planet DDS) MCP server in any public registry, and no maintained community server we're aware of. We re-verify this periodically — report an inaccuracy below if we missed one.
Not natively. Cloud 9 (Planet DDS) doesn't publish an MCP server, so MCP clients like Claude, Cursor, and Codex have nothing to connect to out of the box. If that changes, this page will reflect it.