The API Report CardAPI Index
CloudApp

CloudApp API

Async video / screen recording / visual collaboration (now Zight) · getcloudapp.com

Zight (formerly CloudApp) states it offers no Open API; the legacy REST API on GitHub is archived and used HTTP Digest email plus password auth. Integration today means support-configured webhooks or the embeddable Record SDK, both routed through sales or support.

Last verified: July 2026Software & Data Tools
API GRADE
F
VERIFIED JUL 2026

SCORECARD

ExistenceFAILThe vendor states it offers no Open API; the legacy REST repo is archived and its developer portal is defunct.
AccessFAILProgrammatic access is gated through sales and partnership conversations; webhook setup is not self-serve on most plans.
CoveragePOORToday's surface is content lifecycle webhooks plus an embeddable Record SDK; the old items and uploads API is unmaintained.
AuthFAILLegacy API auth is HTTP Digest with email and password; there is no OAuth 2.0, blocking SSO and MFA-only orgs.
Docs & DXFAILDocs live in an archived GitHub repo; the original developer portal is gone, there are no server SDKs, and rate limits are unpublished.
StabilityMIXEDLegacy my.cl.ly/v3 endpoints still serve long-lived clients, but the API is archived with no public, versioned successor.
Supergood: CloudApp isn't going to ship an API, so we did: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

CloudApp scores F on the API Report Card. Zight (formerly CloudApp) states it offers no Open API; the legacy REST API on GitHub is archived and used HTTP Digest email plus password auth. Integration today means support-configured webhooks or the embeddable Record SDK, both routed through sales or support.

Tried to integrate with CloudApp?
SOURCES
Public REST API repo on GitHub is archived and no longer maintained, long-lived clients still depend on it github.com
Authentication is HTTP Digest with email+password rather than OAuth 2.0 or token-based, incompatible with SSO/MFA-only orgs github.com
Original developer portal (developer.getcloudapp.com) has been deprecated; no public, versioned successor github.com
Vendor explicitly states 'Zight does not currently offer an Open API', programmatic access is gated through sales / partnership conversations support.zight.com
Webhook configuration is not self-serve in the standard UI for most plans, requires routing through support / sales support.zight.com
Rate limits are not publicly documented github.com
Record SDK depends on browser MediaRecorder + permissions; enterprise browsers / iframe sandboxes frequently block it zight.com
No first-party server SDKs (Node/Python/Go/Ruby), implementors hand-roll Digest auth or use unmaintained community wrappers github.com
No documented OAuth scopes / granular permission model, workspace-level access only support.zight.com
Bulk export of a workspace's captures for compliance/backup requires support intervention; no documented 'export all' API support.zight.com
Custom domain / vanity-link behavior is brittle and not exposed as a first-class API resource g2.com
Roadmap velocity on the developer surface is slow relative to the consumer feature roadmap, partners report long lead times to ship new event types or fields zight.com
Customer support is slow / hard to reach, users report multi-day waits for help and unresolved bugs left open for weeks g2.com
Successive price increases without proportional new features over a 2-3 year span softwareadvice.com
No native Android app, limits mobile use and is a common deal-breaker for distributed teams g2.com
Custom-branded sharing domains and short links frequently get blocked by corporate URL filters / SafeBrowsing, breaking shares g2.com
Full-page screenshots often capture only the visible viewport despite the 'whole page' option g2.com
Limited customization on annotation and branding compared to Loom and Snagit joinsecret.com
2023 rebrand from CloudApp to Zight caused brand and link confusion for long-term users and admin / SSO references en.wikipedia.org
Free tier was tightened, limit of 25 captures and 90-second videos pushes users to paid quickly zight.com
Team plan requires a 3-seat minimum, awkward for 1-2-person teams zight.com
Reports of intermittent upload failures and Mac client crashes after OS updates capterra.com
Storage / retention limits force purges or upsell on older Pro tiers zight.com
Loom is widely cited as easier to use and more polished, putting Zight under constant competitive pressure screenrec.com