Contractor Connection API
No public API. Contractor Central is a closed vendor portal for credentialed network contractors, with no developer portal, OAuth flow, or webhooks. Job assignments, estimates, photos, payment status, and performance scores have no programmatic path out of the system.
Frequently asked questions
Contractor Connection scores D on the API Report Card. No public API. Contractor Central is a closed vendor portal for credentialed network contractors, with no developer portal, OAuth flow, or webhooks. Job assignments, estimates, photos, payment status, and performance scores have no programmatic path out of the system.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Contractor Connection is the managed-repair arm of Crawford & Company (NYSE: CRD-A / CRD-B), positioned as 'the largest independently-managed network of contractors servicing the insurance industry.' It operates a vetted network of 5,500+ general and specialty contractors across the U.S., Canada, the UK, Australia, and Germany, and acts as the middle layer between property insurance carriers and the contractors who actually perform the repair work on covered claims.
Insurance, specifically property managed repair / claims restoration. A carrier files a first notice of loss; the claim is routed to Contractor Connection, which matches it to a credentialed contractor in the policyholder's area based on trade, capacity, and performance scores.
8/10 within managed repair. Contractor Connection is widely cited as the largest independent managed-repair network in the insurance industry with 5,500+ contractors and 20+ years of operating history under Crawford.
Contractor Connection sits on the operational nervous system of every claim that touches its network: policyholder PII (name, address, phone, loss location), insurance carrier and policy identifiers, claim numbers, loss types and dates, Xactimate-style line-item estimates and supplements, before/after job photos, contractor credentials and insurance certificates, contractor performance scores and cycle-time metrics, payment ledgers, warranty registrations, and (via the new Helixco partnership) real-time labor, equipment, and materials documentation for commercial losses.
20+ years old, operating under Crawford & Company since the early 2000s and headquartered in Jacksonville, Florida (with global delivery centers serving Crawford's 70+ country footprint).
No public API documentation or developer portal, integrations with contractor CRMs (AccuLynx, JobNimbus, etc.) are not natively supported and must go through Xactimate Vendor Exchange or manual file uploads. Contractor Central data (job assignments, estimate history, performance scoring, payment status) is locked inside Crawford's vendor portal with no documented programmatic export path. Full sourced list under Sources below.
Common alternatives include Alacrity Solutions, Sedgwick, HOMEE, handdii, Code Blue, Innovation Property Restoration. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.