Deacom API
Deacom ships a REST and JSON CRUD API surfaced through a Swagger UI on each customer site, using ECI-issued client credentials for 15 minute bearer tokens. There is no self-serve signup, sandbox, or public pricing, and most third-party integrations are sold as fixed-fee services.
Frequently asked questions
Deacom scores D on the API Report Card. Deacom ships a REST and JSON CRUD API surfaced through a Swagger UI on each customer site, using ECI-issued client credentials for 15 minute bearer tokens. There is no self-serve signup, sandbox, or public pricing, and most third-party integrations are sold as fixed-fee services.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Deacom (DEACOM ERP) is an all-in-one, single-codebase ERP for batch and process manufacturers, marketed by ECI Software Solutions under the tagline 'ERP for Batch and Process Manufacturers' and the core architectural promise of 'Hyper-Tight Process Control.' Deacom was founded in 1995 by Jay Deakins in Wayne, Pennsylvania as a deliberately mono-code, no-bolt-on alternative to assembled ERP suites, every module (formulation, MRP, inventory, lot tracking, QC, AP/AR, GL, EDI, WMS, MES, APS, CRM, COA generation, recall reporting) is written into the same product so customers do not have to integrate disparate sub-systems.
Vertical: Enterprise/HR/ERP, specifically process-manufacturing ERP for batch and formula manufacturers. Process manufacturers use Deacom as the system of record for end-to-end operations. R&D and formulators build and version formulas, manage allergens, hazardous content, and product specifications.
Deacom is a well-known specialist name inside batch and process manufacturing ERP, but it is materially smaller than the global tier-1 process ERPs (SAP, Oracle NetSuite, Infor M3, Microsoft Dynamics 365 F&O) and competes mid-market against Aptean, BatchMaster, ProcessPro, Vicinity, Mar-Kov, Datacor, and Plex.
Yes, for a process manufacturer running Deacom, the platform is the system of record for essentially every regulated and revenue-critical operational dataset.
Deacom was founded in 1995 by Jay Deakins in Wayne, Pennsylvania, and has been continuously developed as a single-codebase ERP for 30 years.
Public API access is gated behind ECI-issued client_id / client_secret credentials with no self-serve developer signup, no public sandbox tenant, and no openly published pricing. The Public API runs as an on-prem 'Windows service' ('Deacom Service: Deacom API'), so integrators of cloud-hosted customers depend on ECI to expose and operate the service rather than hitting a managed multi-tenant endpoint. Full sourced list under Sources below.
Common alternatives include SAP S/4HANA / SAP Business One, Oracle NetSuite, Infor M3 / CloudSuite Process, Microsoft Dynamics 365 F&O / Business Central, Aptean (Food & Beverage, Process Manufacturing OEE/ERP), Plex Systems. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Deacom API and MCP server so AI agents and internal tools can read and write Deacom data. See the Deacom integration docs at supergood.ai/docs/deacom-api.