DispatchTrack API
REST APIs and webhooks are published across three documentation properties: the Planner API, the legacy Beetrack API, and a webhook reference. API keys are managed in account settings, with OAuth 2.0 carried over from Beetrack. No official OpenAPI spec or first-party SDK exists.
Frequently asked questions
DispatchTrack scores F on the API Report Card. REST APIs and webhooks are published across three documentation properties: the Planner API, the legacy Beetrack API, and a webhook reference. API keys are managed in account settings, with OAuth 2.0 carried over from Beetrack. No official OpenAPI spec or first-party SDK exists.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
DispatchTrack is an enterprise last-mile delivery management SaaS that combines AI-powered route optimization, driver mobile apps, real-time delivery tracking, customer-facing ETA notifications, and exception/dispatch management into a single platform spanning first, middle, and last-mile operations.
Primary vertical: Fleet / Trucking / Logistics, specifically enterprise and upper-mid-market last-mile delivery for retail and 3PLs. A furniture retailer or grocery distributor creates an order in its ERP (NetSuite, SAP, Storis, Oracle, MS Dynamics, or DDi), which POSTs to DispatchTrack's API to create a delivery task.
High inside enterprise big-and-bulky and grocery last-mile.
DispatchTrack is the system of record for in-flight last-mile delivery state at enterprise retailers and grocers: order-to-driver assignment, optimized route plans, real-time driver location, ETA calculations sent to end customers, proof-of-delivery (signature, photo, damage flags), exception status, and per-delivery productivity metrics.
Founded in 2010 (originally as Beetrack and DispatchTrack as separate companies; DispatchTrack acquired Beetrack in 2021 to create the current combined entity), the platform has 15+ years of operational history serving enterprise retail.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial DispatchTrack API and MCP server so AI agents and internal tools can read and write DispatchTrack data. See the DispatchTrack integration docs at supergood.ai/docs/dispatchtrack-api.