The API Report CardAPI Index
GetResponse

GetResponse API

Email Marketing / Marketing Automation / Webinars · getresponse.com

GetResponse runs a self-serve REST v3 API: generate a key in account settings or use OAuth 2.0 for third-party apps, with webhooks for subscribe, open, and click events. Mind the quirks: unused keys expire silently after 90 days and rate limits only surface as production 429s.

Last verified: July 2026Marketing & Sales
API GRADE
C
VERIFIED JUL 2026

SCORECARD

ExistenceGOODREST v3 API at apidocs.getresponse.com spanning contacts, campaigns, automations, ecommerce, and transactional email.
AccessGOODFully self-serve: an API key from account settings, or OAuth 2.0 registration for third-party apps.
CoverageGOODv3 API covers contacts, campaigns, automations, ecommerce, webinars, transactional email, statistics, and webhook events.
AuthGOODTwo real mechanisms: per-account API keys (X-Auth-Token) and OAuth 2.0 with refresh tokens.
Docs & DXPOORDocs omit rate limits, auth error 1014 is barely disambiguated, and strict webhook ack rules go undocumented.
StabilityMIXEDUnused API keys expire silently after 90 days and OAuth access tokens last 24 hours; long-running syncs need care.
Supergood: GetResponse has an API, with gaps. We cover what it's missing: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

GetResponse scores C on the API Report Card. GetResponse runs a self-serve REST v3 API: generate a key in account settings or use OAuth 2.0 for third-party apps, with webhooks for subscribe, open, and click events. Mind the quirks: unused keys expire silently after 90 days and rate limits only surface as production 429s.

Tried to integrate with GetResponse?
SOURCES
API keys silently expire after 90 days of non-use, breaking long-running background syncs without warning getresponse.com
Rate limits are not clearly published in the public docs, developers must discover them through 429 responses in production apidocs.getresponse.com
Authentication error code 1014 frequently surfaces from header casing or method mismatches; the docs do little to disambiguate getresponsereview.com
MAX customers must inject an X-Domain header on every request, creating a meaningfully different integration path from standard accounts apidocs.getresponse.com
Webhook endpoints have a hard 5-second timeout and require valid HTTPS plus a specific JSON ack, strict-but-undocumented compared to most peers apidocs.getresponse.com
OAuth 2.0 access tokens expire every 24 hours, requiring refresh-token handling even for simple integrations apidocs.getresponse.com
No native bulk export endpoint, customers wanting a complete account dump must paginate every resource individually apidocs.getresponse.com
Custom-field mapping mismatches between the API and the UI cause silent data loss, requiring manual review of every mapped property and data type getresponsereview.com
Absolute no-refund policy, multiple Trustpilot reviewers report that even billing errors and account-freeze restarts do not yield refunds trustpilot.com
Surprise account suspensions/deactivations after a single campaign, with thousands of email addresses deleted from lists and no recourse trustpilot.com
BBB profile shows GetResponse failed to respond to 11 customer complaints, indicating a systemic support gap getresponsereview.com
Difficulty cancelling subscriptions; charges continue after cancellation attempts trustpilot.com
Lower-tier 'Starter' plan limits customers to a single custom automation workflow, forcing upgrades to Marketer ($59/mo) for real lifecycle marketing getresponse.com
Compared to ActiveCampaign and HubSpot, automation depth and conditional logic are considered shallower capterra.com
Integration catalog (150+) is smaller than Mailchimp/HubSpot/ActiveCampaign and some popular SaaS tools require Zapier middleware getresponse.com
Customer support response times are inconsistent despite the marketed 24/7 5-star rating, particularly on lower tiers getresponsereview.com
Account-freeze-and-unfreeze cycles can restart a new billing cycle and trigger an automatic charge trustpilot.com