Heartland Restaurant API
Heartland Restaurant has a bi-directional REST API for orders, menus, and operational data, alongside the Portico payments gateway. Sandbox signup is self-serve, but production requires certification with a validation form and a physical test device. Docs are spread across five sites.
Frequently asked questions
Heartland Restaurant scores C on the API Report Card. Heartland Restaurant has a bi-directional REST API for orders, menus, and operational data, alongside the Portico payments gateway. Sandbox signup is self-serve, but production requires certification with a validation form and a physical test device. Docs are spread across five sites.
Heartland Restaurant has an official API, but teams routinely hit its limits: gated access, partial coverage, or paid tiers. Most end up supplementing it with exports or an unofficial API layer like Supergood.
Heartland Restaurant is the cloud-native restaurant point-of-sale product line sold under the Heartland brand by Global Payments (Heartland Payment Systems was acquired by Global Payments in 2016, and Heartland's restaurant POS portfolio - Dinerware, Digital Dining, pcAmerica, Xpient, MobileBytes - was consolidated into Heartland Commerce).
POS / Hospitality - specifically full-service and quick-service restaurants, bars, cafes, coffee shops, and pizzerias. Restaurant staff use Heartland Restaurant for: opening checks at table or counter, splitting and combining checks, applying discounts/comps/voids, sending tickets to kitchen displays or printers, taking EMV/NFC and Apple/Google Pay payments and tips on handhelds, taking orders from built-in online ordering and from up to ~48 connected delivery marketplaces (Uber Eats, DoorDash, Grubhub, Postmates), clocking in/out, and running end-of-day close.
Heartland has a meaningful US footprint (large payments installed base via Heartland Payment Systems, plus thousands of restaurant POS sites across Heartland Restaurant, Dinerware, Digital Dining, pcAmerica) but is well behind Toast (~24-25% restaurant POS share), Square for Restaurants (~28% POS share overall), and Clover in the cloud restaurant POS market.
Yes - Heartland Restaurant holds restaurants' core operating data: real-time orders and check detail, menu and modifier configuration, EMV/NFC and digital-wallet payment and tip data, employee records and time/attendance (tightly bundled with Heartland Payroll), labor cost, end-of-day sales and tax reporting, multi-store performance, gift card balances, and (where loyalty modules are enabled) guest contact and visit history.
The Heartland Restaurant cloud POS line traces back to the 2019 MobileBytes acquisition and was modernized into Global Payments' Heartland Commerce stack after the 2016 Global Payments acquisition of Heartland Payment Systems (founded 1997).
Production access requires Heartland certification (VRF, test cases, physical test device for card-present), adding weeks to time-to-first-live integration. Partner directory inclusion and per-integration onboarding mean ISVs effectively need a Heartland relationship to ship and get distribution. Full sourced list under Sources below.
Common alternatives include Toast, Square for Restaurants, Clover (Fiserv), Aloha POS (NCR Voyix), Oracle MICROS Simphony, Lightspeed Restaurant. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Heartland Restaurant API and MCP server so AI agents and internal tools can read and write Heartland Restaurant data. See the Heartland Restaurant integration docs at supergood.ai/docs/heartland-restaurant-api.