The API Report CardAPI Index
improveit 360

improveit 360 API

Home improvement & remodeling contractor CRM (built on Salesforce) · improveit360.com

improveit 360 is Salesforce-native, so integration runs through Salesforce's standard REST, SOAP, Bulk, and Streaming APIs with OAuth from the customer's org. That requires an API-capable Salesforce edition, and the vendor's developer library is gated to certified partners.

Last verified: July 2026Construction
API GRADE
C
VERIFIED JUL 2026

SCORECARD

ExistenceGOODBuilt on Salesforce, so the standard Salesforce REST, SOAP, Bulk, and Streaming APIs reach improveit 360 data.
AccessMIXEDRequires OAuth credentials in the customer's paid, API-capable Salesforce org; Salesforce seat fees stack on top of product fees.
CoverageMIXEDGeneric Salesforce writes miss vendor bindings; partner request APIs are needed to create bound records that actually sync.
AuthMIXEDStandard Salesforce OAuth issued inside the customer's org; there is no product-native credential.
Docs & DXMIXEDThe developers.improveit360.com library is gated to certified partners; QuickBooks sync runs through Windows-only DBSync.
StabilityMIXED
Supergood: improveit 360 has an API, with gaps. We cover what it's missing: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

improveit 360 scores C on the API Report Card. improveit 360 is Salesforce-native, so integration runs through Salesforce's standard REST, SOAP, Bulk, and Streaming APIs with OAuth from the customer's org. That requires an API-capable Salesforce edition, and the vendor's developer library is gated to certified partners.

Tried to integrate with improveit 360?
SOURCES
No publicly discoverable, self-serve developer portal on improveit360.com, API access is mediated through Salesforce credentials inside a paid customer org and through improveit 360's partner/consulting channel improveit360.com
Users want better API integrations from the platform and explicitly call out that legacy systems struggle to integrate with improveit 360's API g2.com
Custom integration work is billed at consultant rates (~$125–$250/hour) and bundled into implementation projects that run $5,000–$20,000, raising the floor cost of any non-partner integration projul.com
Reliance on Salesforce API editions means integrators effectively pay Salesforce per-seat licensing fees on top of improveit 360 fees just to enable API access, adding $4,500–$27,000/year for a 15-person team projul.com
QuickBooks integration runs through DBSync on a Windows-only machine, and Do-Not-Call list import is Windows-only, limiting modern, headless, or cross-platform integration paths softwareadvice.com
Third-party integrations (e.g., ArcSite) require using vendor-specific request APIs to create bound records, generic Salesforce API writes do not establish the binding relationship needed for sync support.arcsite.com
Data migration is fragile, users have reported simple CSV imports going sideways, with months of system building and weeks of double data entry ending in failed conversions where significant portions of legacy data could not be transferred in contractortalk.com
Per-user billing is charged even for users who never log into the system, driving up cost as headcount grows capterra.com
Customization and customer service that were previously bundled now bill at consultant rates (commonly cited around $125–$250/hour), with implementation projects frequently running $5,000–$20,000 projul.com
Reports of hangs, crashes, glitches, and loops in the application that disrupt day-to-day use g2.com
Support experience is mixed, some users describe lengthy binding contracts, slow resolution, and 'zero forgiveness' on issues, pushing them to community forums and other users for help contractortalk.com
QuickBooks integration is Windows-only (runs through DBSync on a Windows machine), and a separate Windows-only utility is required to import Do-Not-Call lists softwareadvice.com
Users want better native text messaging and better ways to reach customers from inside the system g2.com
Salesforce licensing layered underneath improveit 360 adds material cost, a 15-person company can run roughly $4,500–$27,000/year in Salesforce seats alone before improveit 360 fees projul.com