The API Report CardAPI Index
Loom

Loom API

Async video messaging / screen recording (Atlassian-owned) · loom.com

Loom's developer surface is SDK-first: a recordSDK to embed the recorder and an embedSDK for playback, plus a separate Analytics API. There is no public REST API for managing videos, users, or workspaces. Developer registration at dev.loom.com is free and self-serve.

Last verified: October 2026Software & Data ToolsMCP PARTIAL
API GRADE
A
VERIFIED OCT 2026

SCORECARD

ExistenceMIXEDRecord and embed SDKs plus a separate analytics API exist, but no public REST API covers videos, users, or workspaces.
AccessGOODFree self-serve developer registration at dev.loom.com, with sandbox and production environments per app.
CoveragePOORSurface covers recording, embeds, and analytics export only; video library, user, and workspace management are not exposed.
AuthGOODDomain-bound publicAppId for the standard SDK; the server-signed JWS option is deprecated for new apps.
Docs & DXGOODDeveloper hub with record and embed SDK docs; each app gets both sandbox and production environments.
StabilityGOOD
MCPPARTIALNeither Loom nor Atlassian publishes an official Loom MCP server. A community server, mcp-loom, exposes tools over Loom's GraphQL API for Claude and other MCP clients but is not vendor supported. VERIFIED 2026-08
Supergood turns hard-to-integrate enterprise software into clean REST APIs and MCP tools: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Loom scores A on Supergood's API Report Card. Loom's developer surface is SDK-first: a recordSDK to embed the recorder and an embedSDK for playback, plus a separate Analytics API. There is no public REST API for managing videos, users, or workspaces. Developer registration at dev.loom.com is free and self-serve.

Tried to integrate with Loom?
SOURCES
recordSDK depends on the browser MediaRecorder API and third-party cookies being enabled, `isSupported` check required and many enterprise browsers block this dev.loom.com ↗
CustomSDK (key-pair / JWS auth) is deprecated for new SDK instances, narrows the auth options for server-driven integrations dev.loom.com ↗
No fully public REST API for managing the video library, users, workspaces, or permissions, most integration work has to go through the SDK callback model dev.loom.com ↗
Webhook coverage is limited; no granular server-side events for view/comment/reaction activity outside the Analytics API developer.loomanalytics.com ↗
Loom Analytics API is a separate product/surface from the core Loom SDK, two developer accounts and two sets of docs to manage developer.loomanalytics.com ↗
Rate limits are not publicly documented in granular form dev.loom.com ↗
Atlassian acquisition has caused churn in the developer roadmap, features and pricing are being re-aligned with Jira/Confluence Cloud supademo.com ↗
No first-party 'export all videos' API, bulk extraction of a workspace's recordings for backup/compliance requires manual download or third-party tooling trustpilot.com ↗
OAuth scopes/permissions model is not as granular as enterprise IT teams expect, coarse workspace-level access dev.loom.com ↗
Embed SDK playback customization is limited compared to a self-hosted player (e.g., Mux, Wistia) loom.com ↗
Pricing crept up materially since the Atlassian acquisition; gap between Free and Business is wider than it used to be supademo.com ↗
Annual plans moved to fixed-tier seat bundles (e.g., 50/100/250), overpay if you sit between tiers supademo.com ↗
Previously-free 'Creator Lite' viewers are being converted to full paid Creator seats during the Atlassian account migration supademo.com ↗
Login / MFA flow is unreliable, email verification codes often fail to arrive, locking users out trustpilot.com ↗
Frequent recording / upload bugs reported, videos get stuck uploading, wrong screen captured, audio/video sync drift, frame skipping trustpilot.com ↗
Customer support is hard to reach, help-center loops without a human contact path trustpilot.com ↗
Billing complaints, users report being charged after cancellation, difficulty getting refunds, opaque renewal terms trustpilot.com ↗
Limited download options and branding customization on lower tiers g2.com ↗
Editing is basic, trim/stitch only, no multi-track timeline; users move to Descript or Camtasia for heavier edits capterra.com ↗
Mandatory app updates and re-login loops on the desktop client trustpilot.com ↗
Atlassian SSO migration created confusion / forced workspace consolidation for some users supademo.com ↗
Free plan limits (5-min cap, 25 videos) have been tightened post-acquisition atlassian.com ↗