The API Report CardAPI Index
Loom

Loom API

Async video messaging / screen recording (Atlassian-owned) · loom.com

Loom's developer surface is SDK-first: a recordSDK to embed the recorder and an embedSDK for playback, plus a separate Analytics API. There is no public REST API for managing videos, users, or workspaces. Developer registration at dev.loom.com is free and self-serve.

Last verified: July 2026Software & Data Tools
API GRADE
A
VERIFIED JUL 2026

SCORECARD

ExistenceMIXEDRecord and embed SDKs plus a separate analytics API exist, but no public REST API covers videos, users, or workspaces.
AccessGOODFree self-serve developer registration at dev.loom.com, with sandbox and production environments per app.
CoveragePOORSurface covers recording, embeds, and analytics export only; video library, user, and workspace management are not exposed.
AuthGOODDomain-bound publicAppId for the standard SDK; the server-signed JWS option is deprecated for new apps.
Docs & DXGOODDeveloper hub with record and embed SDK docs; each app gets both sandbox and production environments.
StabilityGOOD
Supergood: Loom shipped a real API. Most vendors don't; we ship near-native APIs for the rest.

Frequently asked questions

Loom scores A on the API Report Card. Loom's developer surface is SDK-first: a recordSDK to embed the recorder and an embedSDK for playback, plus a separate Analytics API. There is no public REST API for managing videos, users, or workspaces. Developer registration at dev.loom.com is free and self-serve.

Tried to integrate with Loom?
SOURCES
recordSDK depends on the browser MediaRecorder API and third-party cookies being enabled, `isSupported` check required and many enterprise browsers block this dev.loom.com
CustomSDK (key-pair / JWS auth) is deprecated for new SDK instances, narrows the auth options for server-driven integrations dev.loom.com
No fully public REST API for managing the video library, users, workspaces, or permissions, most integration work has to go through the SDK callback model dev.loom.com
Webhook coverage is limited; no granular server-side events for view/comment/reaction activity outside the Analytics API developer.loomanalytics.com
Loom Analytics API is a separate product/surface from the core Loom SDK, two developer accounts and two sets of docs to manage developer.loomanalytics.com
Rate limits are not publicly documented in granular form dev.loom.com
Atlassian acquisition has caused churn in the developer roadmap, features and pricing are being re-aligned with Jira/Confluence Cloud supademo.com
No first-party 'export all videos' API, bulk extraction of a workspace's recordings for backup/compliance requires manual download or third-party tooling trustpilot.com
OAuth scopes/permissions model is not as granular as enterprise IT teams expect, coarse workspace-level access dev.loom.com
Embed SDK playback customization is limited compared to a self-hosted player (e.g., Mux, Wistia) loom.com
Pricing crept up materially since the Atlassian acquisition; gap between Free and Business is wider than it used to be supademo.com
Annual plans moved to fixed-tier seat bundles (e.g., 50/100/250), overpay if you sit between tiers supademo.com
Previously-free 'Creator Lite' viewers are being converted to full paid Creator seats during the Atlassian account migration supademo.com
Login / MFA flow is unreliable, email verification codes often fail to arrive, locking users out trustpilot.com
Frequent recording / upload bugs reported, videos get stuck uploading, wrong screen captured, audio/video sync drift, frame skipping trustpilot.com
Customer support is hard to reach, help-center loops without a human contact path trustpilot.com
Billing complaints, users report being charged after cancellation, difficulty getting refunds, opaque renewal terms trustpilot.com
Limited download options and branding customization on lower tiers g2.com
Editing is basic, trim/stitch only, no multi-track timeline; users move to Descript or Camtasia for heavier edits capterra.com
Mandatory app updates and re-login loops on the desktop client trustpilot.com
Atlassian SSO migration created confusion / forced workspace consolidation for some users supademo.com
Free plan limits (5-min cap, 25 videos) have been tightened post-acquisition atlassian.com