The API Report CardAPI Index
Monday Sales CRM

Monday Sales CRM API

CRM / Work-OS Sales Pipeline · monday.com

Monday Sales CRM rides on monday.com's public GraphQL API with personal tokens or OAuth for marketplace apps. Signup is self-serve, but daily call ceilings (1,000 on lower tiers) and complexity budgets throttle bulk syncs, and CRM objects like Emails and Activities have limited API access.

Last verified: July 2026Marketing & Sales
API GRADE
A
VERIFIED JUL 2026

SCORECARD

ExistenceGOODA public GraphQL API at developer.monday.com covers boards, items, columns, users, workspaces, webhooks, and files.
AccessGOODPersonal API tokens are self-serve for admins and members; marketplace apps use OAuth 2.0 and pass app review.
CoverageGOODBoard, item, and column data are fully queryable; CRM surfaces like Emails and Activities allow only limited writes.
AuthGOODPersonal tokens, OAuth 2.0 for marketplace apps, and short-lived tokens for app contexts; guest users cannot hold tokens.
Docs & DXGOODOfficial JavaScript and Python SDKs, a GraphQL playground, Postman collection, API analytics dashboard, and an AI assistant.
StabilityGOOD
MORE FROM THE REPORT CARD
Supergood: Monday Sales CRM shipped a real API. Most vendors don't; we ship near-native APIs for the rest.

Frequently asked questions

Monday Sales CRM scores A on the API Report Card. Monday Sales CRM rides on monday.com's public GraphQL API with personal tokens or OAuth for marketplace apps. Signup is self-serve, but daily call ceilings (1,000 on lower tiers) and complexity budgets throttle bulk syncs, and CRM objects like Emails and Activities have limited API access.

Tried to integrate with Monday Sales CRM?
SOURCES
Sales CRM-specific objects and automations are not all exposed through the public API, long-standing community request to 'make the Sales CRM API publicly accessible' remains open community.monday.com
Emails & Activities (the CRM activity log) has very limited API write access, devs cannot reliably create activities like 'downloaded e-book' from automations or external systems community.monday.com
Complexity budget (10M points/min for personal tokens, 5M/min for apps, 1M/min on trial/free) is regularly exhausted on bulk sync workloads, returning COMPLEXITY_BUDGET_EXHAUSTED errors and forcing retry/backoff infrastructure developer.monday.com
Daily API call ceilings (1,000/day on Free/Basic/Standard, 10,000/day on Pro, 25,000/day on Enterprise) bottleneck large ETL and reverse-ETL jobs and push real workloads to the highest plan tiers developer.monday.com
Per-minute request caps (1,000/min on lower tiers, 2,500 Pro, 5,000 Enterprise) plus 5,000 requests / 10 sec per IP rate limit create real-world throttling on burst-heavy integrations developer.monday.com
Specific mutations are tightly limited, board creation and duplication cap at 40 mutations/minute, which slows account provisioning automations developer.monday.com
Default per-object complexity costs (1,000 for unbounded list queries, plus nested-field multipliers) make deep nested queries expensive; developers must learn to add `complexity` introspection and paginate aggressively developer.monday.com
Trial and free accounts get only 1M complexity points/minute, effectively unusable for any production-scale evaluation of integrations before upgrading developer.monday.com
Marketplace public apps require formal monday review, security checks, and ongoing compliance to remain listed developer.monday.com
Periodic GraphQL API version bumps (2023-10, 2024-01, etc.) force forced rewrites; older versions deprecate on a fixed schedule developer.monday.com
Pricing plans require a 3-seat minimum then ascend in 5-seat increments, a 4-person team is forced to buy 5 seats, adding ~$216/year minimum to the bill get-alfred.ai
AI features (AI Sales Agents, AI Notetaker, advanced AI credits) and many key automations are gated to Pro/Enterprise tiers, pushing real-world cost well above the advertised Basic/Standard rates monday.com
Auto-renewal by default with a mandatory 30-day pre-renewal cancellation window; missing the window means another full term and no refund after renewal for monthly subs or yearly subs past 30 days support.monday.com
Customer support increasingly routed through AI/chatbot, with users on Trustpilot and forums reporting difficulty reaching a human and slow resolution of billing or account-access issues monday-com.pissedconsumer.com
Reporting and forecasting depth lags Salesforce/HubSpot, cross-board reports, attribution, and custom-object reporting are limited, and many advanced dashboards require Pro+ capterra.com
'Too many automation options' creates configuration overwhelm; users report tangled automation chains that are hard to audit when something fires incorrectly capterra.com
Mass email and email tracking are functional but thinner than HubSpot/Outreach; advanced deliverability, warmup, and multi-channel sequencing require third-party tools monday.com
Per-board item caps (10k items per board on lower tiers, higher on Pro/Enterprise) bottleneck large pipelines and force board-splitting workarounds support.monday.com
Mobile app is functional but feature-thin vs. desktop for complex pipelines and bulk actions g2.com
Migration off monday CRM frequently loses board automations, activity history, and custom widget configurations, export covers items and columns but not the workflow layer community.monday.com