Narvar API
Narvar has a real REST API and first-class returns webhooks, but the developer docs sit behind a merchant login on its support center. Auth is HTTP Basic only, with credentials from the merchant portal. Public artifacts are limited to a status page and partial third-party specs.
Frequently asked questions
Narvar scores D on the API Report Card. Narvar has a real REST API and first-class returns webhooks, but the developer docs sit behind a merchant login on its support center. Auth is HTTP Basic only, with credentials from the merchant portal. Public artifacts are limited to a status page and partial third-party specs.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Narvar is the enterprise post-purchase commerce platform for retailers.
Primary vertical: enterprise retail / DTC ecommerce, specifically the post-purchase, delivery-experience, and returns slice. A Lululemon-class retailer signs an annual contract (publicly reported by review sites at roughly $28K-$45K/year for entry-level Track deployments and materially higher for the full suite), and engineering wires Narvar's Order API into the OMS or ecommerce platform.
High in enterprise retail, lower in long-tail SMB. Narvar reports 1,500+ retail brands on the platform, processing orders for hundreds of millions of end consumers annually.
Narvar is the system of record for post-purchase state across every order a retailer ships.
Founded in 2012 by Amit Sharma (ex-Apple, Walmart.com) in San Mateo / San Francisco. The company expanded through acquisitions (notably Lumoa for VOC analytics in 2021) and pivoted hard into AI with the IRIS platform branding.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Narvar API and MCP server so AI agents and internal tools can read and write Narvar data. See the Narvar integration docs at supergood.ai/docs/narvar-api.