Needles/Neos API
Assembly Software markets Neos as having an open API environment with partners like Zapier and DocuSign, but the API is gated: no public documentation, and access requires vendor approval. One verified reviewer's request for read-only access went unanswered for weeks.
Frequently asked questions
Needles/Neos scores D on the API Report Card. Assembly Software markets Neos as having an open API environment with partners like Zapier and DocuSign, but the API is gated: no public documentation, and access requires vendor approval. One verified reviewer's request for read-only access went unanswered for weeks.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Needles/Neos is a legal case management platform built by Assembly Software, specifically designed for personal injury and plaintiff law firms. Originally launched as PINS in 1985, it evolved into Needles (a desktop-based system) and was later reimagined as Neos, a cloud-based successor.
Legal, Typically for personal injury, mass tort, and plaintiff litigation law firms needing end-to-end case management. Law firms use Needles/Neos daily to manage their entire caseload: tracking intakes and leads, managing case timelines and deadlines, storing client and contact information, generating documents, tracking settlements and medical records, running firm health reports, and coordinating tasks across paralegals and attorneys.
Assembly Software reports 2,500+ law firm clients and 40,000+ users. Neos has ~200 reviews on Capterra and ~292 reviews on G2 with a 4.4-4.5 star rating.
Yes, Needles/Neos holds highly critical operating data for law firms including: complete case files and timelines, client contact information, intake/lead data, document repositories, settlement and financial tracking, medical record links, calendar/deadline management, and firm health analytics.
~41 years old, founded 1985 (as PINS). Needles was the legacy desktop product; Neos is the cloud-based successor launched around 2020.
Request for read-only API access went unanswered for weeks. Open API is marketed but actual access appears gated and requires approval. Full sourced list under Sources below.
Common alternatives include Clio, MyCase, LEAP Legal, Smokeball, PracticePanther, Filevine. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Needles/Neos API and MCP server so AI agents and internal tools can read and write Needles/Neos data. See the Needles/Neos integration docs at supergood.ai/docs/needles-neos-api.