The API Report CardAPI Index
Neighbor

Neighbor API

Property Management / Peer-to-Peer Self Storage Marketplace · neighbor.com

Neighbor's public API is narrow: two read-only REST report endpoints for the authenticated user's reservations and payouts. Keys are issued by emailing a Neighbor employee, with no self-serve signup, sandbox, SDKs, or webhooks. Deeper PMS integrations are private, negotiated partner builds.

Last verified: July 2026Real Estate & Property
API GRADE
A
VERIFIED JUL 2026

SCORECARD

ExistenceGOODA documented public REST API exists at api.neighbor.com, limited to reservation and transfer report endpoints.
AccessPOORAPI keys come by emailing jon@neighbor.com; no self-serve signup, developer console, or SLA on key turnaround.
CoveragePOOROnly two read-only report endpoints (reservations, transfers); no writes, listing management, messaging, or webhooks.
AuthPOORAuth is a bare API key emailed by the vendor and passed in the Authorization header; no OAuth flow or documented key rotation.
Docs & DXPOORStatic docs only: no OpenAPI spec, Postman collection, or SDKs, and no sandbox; every call hits production with the live key.
StabilityPOORNo documented versioning policy, error semantics, rate limits, or retry guidance on the public API.
Supergood: Neighbor shipped a real API. Most vendors don't; we ship near-native APIs for the rest.

Frequently asked questions

Neighbor scores A on the API Report Card. Neighbor's public API is narrow: two read-only REST report endpoints for the authenticated user's reservations and payouts. Keys are issued by emailing a Neighbor employee, with no self-serve signup, sandbox, SDKs, or webhooks. Deeper PMS integrations are private, negotiated partner builds.

Tried to integrate with Neighbor?
SOURCES
API key issuance is email-based to a single individual (jon@neighbor.com); no self-serve developer signup, no developer portal beyond the static api.neighbor.com docs site, no SLA on key turnaround api.neighbor.com
Public API surface is limited to two read-only single-tenant report endpoints (reservation and transfer), no write endpoints, no listing management, no marketplace browse, no messaging, no webhooks documented publicly api.neighbor.com
No documented rate limits, error semantics, pagination conventions, retry guidance, or versioning policy on the public API docs api.neighbor.com
No sandbox or staging environment exposed to external developers; all calls hit api.production.neighbor.com against live data with the live API key api.neighbor.com
Partner-grade APIs (QuikStor, SSM integrations) are private, negotiated bilaterally with PMS vendors via Neighbor's business-development team rather than published as a partner program with a documented spec neighbor.com
No published OAuth flow, no documented OpenAPI spec, no Postman collection, no SDKs in any language, and no GraphQL endpoint api.neighbor.com
No verification of listed spaces, anyone can post an ad even if they do not actually own or control the space; renters have reported arriving to find spaces already occupied, demolished, or unavailable sidehustlenation.com
Renter paid for indoor vehicle storage and found vehicle left outdoors covered in debris; multiple instances of hosts misrepresenting space type realreviews.io
Hosts report Neighbor refunded a scammer who destroyed a driveway and grass with truck ruts, then docked the host's payout by 70% without notification and took a week to respond, ultimately declining to help sitejabber.com
Vehicles stored on hosted lots have been towed (some hosts list space they do not legally control), forcing renters into impound fees with limited platform recourse sidehustlenation.com
Trustpilot aggregate rating sits near 1.5 stars across ~50 reviews, with recurring themes of unresolved damage claims, poor communication, opaque cancellation handling, and slow support trustpilot.com
Sitejabber and PissedConsumer threads cite billing disputes, damage claims that 'go nowhere,' and support response patterns that 'feel like shouting into a void' sitejabber.com
Damage protection coverage is real but narrowly scoped; multi-step claim process with documentation requirements and high friction for both hosts and renters realreviews.io
Host service fee structure (4.9% + $0.30/reservation) combined with the renter-side 8-20% take eats into host net margin relative to direct/cash rental sidehustlenation.com