Neos API
Documented JSON APIs back what Neos markets as an API-driven developer platform, alongside a Zapier connector and a formal Integration Partner Program. Access can require partnership approval; one customer reported a read-only API request unanswered for weeks.
Frequently asked questions
Neos scores C on the API Report Card. Documented JSON APIs back what Neos markets as an API-driven developer platform, alongside a Zapier connector and a formal Integration Partner Program. Access can require partnership approval; one customer reported a read-only API request unanswered for weeks.
Neos has an official API, but teams routinely hit its limits: gated access, partial coverage, or paid tiers. Most end up supplementing it with exports or an unofficial API layer like Supergood.
Neos (by Assembly Software) is a cloud-based legal case management platform designed for law firms, particularly personal injury, plaintiff, mass tort, and family law practices. It centralizes case tracking, document management, client communications, billing, and workflow automation.
Legal, Typically for small to mid-size plaintiff and personal injury law firms (2-50 employees) needing centralized case management, document handling, and client communications. Day-to-day hub for case lifecycle management: intake forms, document storage/generation, deadline tracking, client calls/emails/texts, billing, calendar management via Outlook integration, and reporting dashboards.
Niche player in legal case management with ~0.15% market share. Well-known among PI firms but significantly smaller than leaders like Clio (4.7 stars, 1,690 reviews) and MyCase. Has 200 reviews on Capterra with a 4.4 rating.
Yes, Stores all case documents, client records, medical records, billing data, communications history, court dates, and intake information. This is the core operating system for law firms; losing access would halt operations entirely.
~10+ years lineage (successor to Needles, est. ~1990s, and TrialWorks). Neos cloud version launched ~2020-2021. Recently modernized with cloud-first architecture on Microsoft Azure and added AI features (NeosAI) in 2024.
Submitted request for read-only API access with no response for weeks; frustrating given Neos positions itself as having an open API. Integration with Microsoft 365/SharePoint has friction; document list view issues. Full sourced list under Sources below.
Common alternatives include Clio, Filevine, MyCase, SmartAdvocate, CloudLex. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Neos API and MCP server so AI agents and internal tools can read and write Neos data. See the Neos integration docs at supergood.ai/docs/neos-api.