The API Report CardAPI Index
PaySimple

PaySimple API

Service-business billing & recurring payments SaaS (EverCommerce-owned) · paysimple.com

PaySimple documents a self-serve REST payments API with a sandbox, HMAC-signed webhooks, and a .NET SDK. Two generations (API 4 and API 5) coexist with different feature sets, so full integrations touch both. Auth is a long-lived plaintext API key; there is no OAuth.

Last verified: August 2026Financial ServicesNO MCP
API GRADE
A
VERIFIED AUG 2026

SCORECARD

ExistenceGOODPublic REST payments API at documentation.paysimple.com with two coexisting versions, API 4 and API 5.
AccessGOODSelf-serve for merchants; production keys arrive by encrypted email at onboarding. Reseller tier needs partnership approval.
CoverageGOODCustomers, card and ACH vault tokens, one-time and recurring payments, schedules, invoices, and hosted links.
AuthPOORAuth is a long-lived plaintext API key in a basic header, delivered by encrypted email; no OAuth, no scopes, no rotation tooling.
Docs & DXGOODSandbox, HMAC-signed webhooks, PaySimpleJS tokenization, a .NET SDK, and a Postman collection.
StabilityGOODAPI 4 and API 5 are both live and maintained; feature sets differ, so complete integrations span versions.
MCPNONENo official or community MCP server was found for PaySimple. Public MCP registries and GitHub show no server for the platform. VERIFIED 2026-08
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Frequently asked questions

PaySimple scores A on Supergood's API Report Card. PaySimple documents a self-serve REST payments API with a sandbox, HMAC-signed webhooks, and a .NET SDK. Two generations (API 4 and API 5) coexist with different feature sets, so full integrations touch both. Auth is a long-lived plaintext API key; there is no OAuth.

Tried to integrate with PaySimple?
SOURCES
Two coexisting API generations (API 4 legacy + API 5 beta) with non-overlapping feature sets, integrators are explicitly told 'you may need to access both' to ship a complete integration documentation.paysimple.com
Authentication uses a long-lived API key passed as plaintext (not Base64) in a `basic` header tied to the merchant account, no OAuth, no scopes, no per-integration key rotation documentation.paysimple.com
3D Secure authentication is gated to Stripe-routed processing only, not native to PaySimple's own processing rails, so SCA-required transactions force a parallel integration documentation.paysimple.com
Webhook retry SLA is hardcoded (1 retry per hour for 72 hours, then dropped) with no documented dead-letter queue, exponential backoff, or public replay endpoint for missed events documentation.paysimple.com
Production API credentials are issued only via encrypted email at merchant onboarding, no developer self-signup, no sandbox-to-prod credential pipeline for partners documentation.paysimple.com
Reseller-tier endpoints require a separate `reseller` auth header and partnership approval rather than standard scoped OAuth tokens documentation.paysimple.com
Documentation references hosted-payment-link, vault, and recurring-billing features but does not publish concrete per-minute / per-hour rate limits, making capacity planning for bulk imports and recurring-batch days unpredictable documentation.paysimple.com
Customers report being charged $85/month for ACH subscription plans for two-plus years after they stopped using the service, with refund requests refused bbb.org
Recurring $90.90/month PCI Non-Compliance fees continue to bill for a year-plus after multiple PaySimple reps confirm the account is closed bbb.org
Monthly PCI non-compliance fees ($4.95-$39.95) charged for years with no clear explanation of what the fee is or how to clear it cardpaymentoptions.com
Equipment leases routed through a third-party leasing company are non-cancellable for 48 months regardless of whether the PaySimple merchant account is closed cardpaymentoptions.com
Customer service is phone-and-voicemail only with reports of 10+ unreturned calls and dozens of unanswered emails when trying to cancel or resolve billing disputes bbb.org
Frozen funds and unexpected merchant account closures with limited recourse, consistent with broader bank-sponsored merchant-processing complaint patterns cardpaymentoptions.com
Inability to accept international cards out of the box; merchants discover this only after underwriting completes cardpaymentoptions.com
Google Maps rating of 2.4/5 across user reviews despite an A+ BBB rating, indicating a sustained gap between the company's compliance posture and merchant experience bbb.org