POSitouch API
No public API. POSitouch integration runs through an NDA-gated XML Order Interface, DBF file exports, and a credit and gift channel, arranged directly with Shift4 engineering. Each restaurant needs a local agent installed, and many tools route through Omnivore middleware instead.
Frequently asked questions
POSitouch scores F on the API Report Card. No public API. POSitouch integration runs through an NDA-gated XML Order Interface, DBF file exports, and a credit and gift channel, arranged directly with Shift4 engineering. Each restaurant needs a local agent installed, and many tools route through Omnivore middleware instead.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
POSitouch is a legacy restaurant point-of-sale platform built on a Windows-based on-prem architecture, originally developed by Restaurant Data Concepts (RDC) and acquired by Shift4 Payments in February 2018.
POS / Hospitality - Typically for full-service restaurants (FSR), bar-and-grill concepts, casual dining, quick service (QSR), and multi-unit franchise groups that adopted POSitouch during its 1990s-2010s prime and have continued running it through the Shift4 acquisition. Restaurant staff use POSitouch for: opening and managing checks, taking orders at table or counter, splitting/combining/transferring checks, applying discounts and comps, sending orders to kitchen printers or KDS, processing credit/debit/gift card payments and tips, clocking in/out, and running end-of-shift and end-of-day reports.
Reported installed base of 50,000+ locations across the US, Canada, South America, Europe, and Asia (per AM/PM Systems, Retail Systems Inc and Shift4 dealer materials).
Yes - POSitouch is the system of record for revenue, tax, labor, and menu at the restaurant unit level.
~40 years old, founded in the mid-1980s as a product of Restaurant Data Concepts (RDC) in Rhode Island.
No public developer docs or self-serve API keys - integration requires NDA + direct work with POSitouch engineering. Requires a local agent / interface terminal installed per location, with firewall and network coordination - hard to operate at fleet scale. Full sourced list under Sources below.
Common alternatives include Toast, Square for Restaurants, NCR Voyix Aloha POS, Oracle MICROS Simphony, SkyTab POS (Shift4), SpotOn. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial POSitouch API and MCP server so AI agents and internal tools can read and write POSitouch data. See the POSitouch integration docs at supergood.ai/docs/positouch-api.