The API Report CardAPI Index
ScreenPal

ScreenPal API

screenpal.com

ScreenPal's developer surface is the Solution Builder: a JavaScript SDK that embeds its recorder in a host app and delivers uploads via JS callback or webhook. There is no general REST API. Access is sales-led and plan-gated, with partner credentials issued after activation and no public sandbox.

Last verified: July 2026Software & Data Tools
API GRADE
B+
VERIFIED JUL 2026

SCORECARD

ExistenceGOODThe Solution Builder ships as a JavaScript embed (SPLauncher) with an optional server-to-server webhook; not a REST CRUD API.
AccessPOORSales-led and plan-gated: Team Business, Education, or Enterprise plus an email to sales; no trial keys or public sandbox.
CoveragePOORNo CRUD for channels, videos, viewers, analytics, users, or billing; integration is scoped to the embed-and-callback recorder.
AuthPOORA single partner ID issued by sales; no OAuth, no self-serve key dashboard, and no documented rotation or scoping.
Docs & DXMIXEDPublic docs cover the JS embed and webhook payload, but rate limits, error semantics, and auth details defer to partner support.
StabilityGOOD
Supergood: ScreenPal shipped a real API. Most vendors don't; we ship near-native APIs for the rest.

Frequently asked questions

ScreenPal scores B+ on the API Report Card. ScreenPal's developer surface is the Solution Builder: a JavaScript SDK that embeds its recorder in a host app and delivers uploads via JS callback or webhook. There is no general REST API. Access is sales-led and plan-gated, with partner credentials issued after activation and no public sandbox.

Tried to integrate with ScreenPal?
SOURCES
SDK access is sales-led and plan-gated (Team Business / Education / Enterprise), no self-serve developer signup, no public sandbox, no trial keys screenpal.com ↗
Public docs are thin, the Solution Builder API reference covers the JS embed and webhook payload shape but leaves rate limits, error semantics, retry behavior, and auth specifics largely undocumented and deferred to partner support docs.screenpal.com ↗
The JavaScript callback only fires if the end user stays on the originating page after recording; navigation away silently drops the post-upload event, forcing developers to rely on the optional webhook for reliable delivery docs.screenpal.com ↗
No broad REST API for video CRUD, channel management, analytics export, or user provisioning, common integration patterns (library sync, BI export, programmatic channel reorganization, user lifecycle) require a bespoke partnership docs.screenpal.com ↗
Single partner-ID auth model with no documented key rotation, scoping, or per-environment credentials makes prod/staging separation awkward docs.screenpal.com ↗
No OpenAPI/Swagger spec, no public SDK packages on npm/PyPI/Maven for the broader video catalog, integration code is mostly hand-rolled `<script>` includes per the docs docs.screenpal.com ↗
No webhooks for non-recorder events (e.g., video deletion, transcoding complete, captioning finished, viewer engagement), only the post-upload event is exposed docs.screenpal.com ↗
Mobile embed quirks across iOS/Android/Chromebook (permissions, in-app browser flows) are flagged in the docs as needing partner-specific testing rather than being abstracted by the SDK docs.screenpal.com ↗
Trustpilot, Capterra, and G2 reviewers repeatedly cite billing and account problems after the Screencast-O-Matic -> ScreenPal rebrand, paid users not recognized as paid, lost recordings, and broken conversion of old projects to the new app format trustpilot.com ↗
Installer and runtime instability on macOS, recorder freezes, processes spawning 20+ times utilizing 100% CPU/RAM, hard to exit, requires reinstall trustpilot.com ↗
Multiple users report spending hours trying to enable system/computer audio recording on macOS without success trustpilot.com ↗
Free tier feels misleading, 15-minute recording cap, 3-second branded outro/watermark, computer audio locked out, full features paywalled screenpal.com ↗
Customer support delays, multi-week waits, single email reply then silence, especially on billing/account issues trustpilot.com ↗
Pricing perceived as creeping upward; one user reported a ~500% increase after years of use trustpilot.com ↗
Editor performance degrades on longer or heavily-cut timelines; resource-heavy on lower-spec laptops g2.com ↗
No bulk upload, videos must be uploaded individually, which frustrates schools and L&D teams migrating libraries capterra.com ↗
Reviewers consistently rate Loom, Camtasia, and ngram higher for polish, AI editing, and analytics; ScreenPal seen as functional but dated vs. modern competitors ngram.com ↗
Video export / saving failures and broken conversion to the new ScreenPal app format reported by long-time Screencast-O-Matic users trustpilot.com ↗