ServiceTitan API
ServiceTitan runs a public developer portal with a full API and webhook reference, client credential auth, and a sandbox. The supported partner path is an App Marketplace certification that carries fees and that ServiceTitan can decline, and the API Terms allow revoking credentials at any time.
Frequently asked questions
ServiceTitan scores D on the API Report Card. ServiceTitan runs a public developer portal with a full API and webhook reference, client credential auth, and a sandbox. The supported partner path is an App Marketplace certification that carries fees and that ServiceTitan can decline, and the API Terms allow revoking credentials at any time.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
ServiceTitan is an all-in-one business management platform for trades contractors (HVAC, plumbing, electrical, roofing, etc.), combining field service management, dispatching/scheduling, CRM, accounting, marketing, invoicing, job costing, and customer portals.
Field Service Management, Typically for residential and commercial trades contractors and franchise/enterprise operations running dispatch-heavy service businesses. Contractors schedule and dispatch technicians, manage customer records and service agreements, build proposals, track job costing and inventory, invoice, run marketing campaigns, and report on revenue, all from one system of record.
Category-defining FSM platform, publicly traded, used by large brands like Roto-Rooter; strong Gartner/G2/TrustRadius footprint and a 140+ integration marketplace.
Yes, holds contractors' jobs, customers, invoices, technician time, service agreements, and inventory, and the supported integration path is gated behind a fee-bearing certification that ServiceTitan controls.
~14 years old, founded 2012. Modern cloud-native platform, continuously updated, publicly traded, with active API and AI feature development.
API access requires a request-access form and admin-generated, environment-specific credentials. Public apps must pass ServiceTitan review/approval before customers can enable them. Full sourced list under Sources below.
Common alternatives include Jobber, Housecall Pro, Service Fusion, FieldPulse, Workiz. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes, via a managed API layer. Supergood builds REST APIs and MCP servers for authenticated enterprise web apps, so AI agents and internal tools can read and write data programmatically.