ShipBob API
ShipBob publishes a self-serve REST API at developer.shipbob.com with PAT and OAuth 2.0 auth, a free sandbox, and coverage across orders, inventory, receiving, shipments, and returns. Webhooks are HMAC-verified but must answer within 15 seconds and auto-disable after 5 days of failures.
Frequently asked questions
ShipBob scores D on Supergood's API Report Card. ShipBob publishes a self-serve REST API at developer.shipbob.com with PAT and OAuth 2.0 auth, a free sandbox, and coverage across orders, inventory, receiving, shipments, and returns. Webhooks are HMAC-verified but must answer within 15 seconds and auto-disable after 5 days of failures.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
ShipBob is a tech-enabled third-party logistics (3PL) provider that combines a global network of ~60+ fulfillment centers (US, Canada, EU, UK, Australia) with a proprietary software stack, a Warehouse Management System (WMS), a merchant dashboard, a developer API, and an App Store of 50+ integrations, to handle end-to-end ecommerce fulfillment for direct-to-consumer brands.
Primary vertical: Fleet / Trucking / Logistics, specifically the ecommerce fulfillment / outsourced-3PL segment serving DTC brands. A growing DTC brand connects its Shopify store to ShipBob via the App Store integration (or directly via the API), ships inventory into one or more ShipBob fulfillment centers using a Warehouse Receiving Order (WRO), and watches inventory get distributed across regional DCs.
High inside its niche.
For merchants on ShipBob, the API and dashboard are the system of record for on-hand inventory by SKU and by fulfillment center, order routing and shipment status, customer tracking notifications, returns lifecycle, and monthly fulfillment invoicing, all of which feed directly into Shopify storefront accuracy, customer service tickets, ad spend attribution (back-in-stock signals), and COGS reporting.
Founded in 2014 in Chicago by Dhruv Saxena and Divey Gulati (Y Combinator S14), ShipBob is ~12 years old.
Supergood's grades measure one thing: can a customer's engineering team get their own data out programmatically? Supergood checks six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and rolls them into a letter grade. Supergood re-verifies grades, and they only move on evidence.
Yes, via a managed API layer. Supergood builds REST APIs and MCP servers for authenticated enterprise web apps, so AI agents and internal tools can read and write data programmatically. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
ShipBob has partial MCP support. ShipBob's developer portal advertises an official MCP server at developer.shipbob.com, but it exposes only a single documentation search tool rather than access to fulfillment, order, or inventory operations.
Partially. MCP support for ShipBob exists but is incomplete, so what MCP clients like Claude, Cursor, and Codex can reach depends on what the available server covers.