No public API, docs, sandbox, OAuth, or webhooks. The only documented integration is a private, partnership-gated embed inside Livly's resident app; there is no direct Yardi, Entrata, RealPage, or AppFolio integration and no self-serve onboarding.
Spruce scores F on the API Report Card. No public API, docs, sandbox, OAuth, or webhooks. The only documented integration is a private, partnership-gated embed inside Livly's resident app; there is no direct Yardi, Entrata, RealPage, or AppFolio integration and no self-serve onboarding.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Spruce is a multifamily-focused, three-sided home-services marketplace that connects apartment residents with vetted, background-checked, insured service professionals through an in-app booking experience that is embedded into participating Class A apartment communities.
Real Estate / Multifamily, specifically the Class A and luxury garden/mid-rise/high-rise apartment segment owned and operated by national multifamily owner-operators and REITs. Resident flow: a resident in a Spruce-enabled community downloads the Spruce app (or accesses Spruce inside their property's resident portal, e.g., Livly), picks a service (e.g., 'standard clean,' 'change sheets,' 'walk dog,' 'fold laundry'), selects a date and time window, confirms unit access details, and pays a fixed price in-app.
Moderate within Class A multifamily, minimal as a developer-integration target.
Spruce Inc. (operating as Spruce, formerly Apartment Butler), headquartered in Austin, Texas. Founded mid-2010s as Apartment Butler; rebranded to Spruce. ~80–100 employees.
Founded in the mid-2010s as Apartment Butler in Austin, Texas, the company rebranded to Spruce as it pivoted from a generalist apartment-concierge model toward a vertical on-demand home-services marketplace embedded inside multifamily properties.
No public developer portal, no docs, no SDKs, third parties cannot self-serve onboard against Spruce, only the Livly partnership is publicly documented. Integrations with multifamily PMS / resident-experience platforms are private and partnership-gated rather than a self-serve marketplace, limiting ecosystem growth. Full sourced list under Sources below.
Common alternatives include Amenify, Hello Alfred, Livly (services layer), TaskRabbit (IKEA), Handy (Angi/IAC), Faireez. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.