The API Report CardAPI Index
Tai Software

Tai Software API

tai-software.com

A public REST API with a developer portal at docs.taicloud.net, webhooks, and published rate limits. Auth is a single x-api-key per customer with no OAuth, and keys arrive through LSP onboarding. The documented surface is shipment-centric; accounting and master data endpoints are thinner.

Last verified: August 2026Logistics & Supply ChainNO MCP
API GRADE
D
VERIFIED AUG 2026

SCORECARD

ExistenceGOODPublic REST API with a developer portal at docs.taicloud.net, webhooks, and published per-endpoint rate limits.
AccessPOORKeys are issued through the LSP Onboarding Guide, not self-serve, and production hosts are per-tenant site-code subdomains.
CoveragePOORShipping Service V2 is six shipment operations; accounting, carrier, and master data live behind separate, less-documented endpoints.
AuthPOORSingle x-api-key header bound to one customer; no OAuth 2.0, so rotation and per-user scoping are coarse.
Docs & DXGOODDeveloper portal at docs.taicloud.net includes an llms.txt index, webhook docs, and published rate limits; no official SDKs.
StabilityMIXEDV1 stays documented for legacy clients alongside V2, but customers report unannounced changes hitting integrations.
MCPNONENo official or community MCP server for Tai Software was found in the official MCP registry or on GitHub. VERIFIED 2026-08
Supergood turns hard-to-integrate enterprise software into clean REST APIs and MCP tools: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Tai Software scores D on Supergood's API Report Card. A public REST API with a developer portal at docs.taicloud.net, webhooks, and published rate limits. Auth is a single x-api-key per customer with no OAuth, and keys arrive through LSP onboarding. The documented surface is shipment-centric; accounting and master data endpoints are thinner.

Tried to integrate with Tai Software?
SOURCES
Auth is API-key only (`x-api-key`) - no OAuth 2.0, so credential rotation and per-user scoping are coarse vs Rose Rocket / Samsara learn.tai-software.com
Production base URL is per-tenant (`[site-code].taicloud.net`) - integrators must discover and configure the site-code per customer; can't hit a single global host learn.tai-software.com
API access requires onboarding via the **LSP Onboarding Guide** - no self-serve sandbox like Stripe/Plaid; sample requests/responses are shared on request learn.tai-software.com
Endpoint surface is shipment-centric (book/get/track/alerts/refs) - other operating data (accounting, carrier records, master data) lives behind separate, less-documented endpoints docs.taicloud.net
Two parallel doc surfaces - `docs.taicloud.net` (developer portal w/ OpenAPI) and `learn.tai-software.com` (knowledge base) - create confusion about the canonical reference learn.tai-software.com
Customer reviews mention 'unannounced changes' to the product which can impact integration stability capterra.com
No public status page / uptime SLA published on the developer portal docs.taicloud.net
'Frequent bugs, unannounced changes, lack of compliance awareness and quality control' reported by some customers capterra.com
'Training is subpar and outsourced overseas' - users say they cannot make rate confirmations in a timely manner after onboarding capterra.com
'Tai will string you along and even if it's determined their TMS will not work for your company, they will still charge you for months' capterra.com
Support response times - 'it took a while to get responses to some issues, and getting someone on the phone is difficult' capterra.com
UI/UX feedback that the system 'isn't laid out well' and 'designers don't appear familiar with the broker role' capterra.com
No public pricing - quoted per-user/per-module after a sales call capterra.com
Brand/entity confusion between **Tai Software** (Huntington Beach, Walter Mitchell CEO) and **Teknowlogi** (Kennesaw GA, Spencer Askew CEO) - the original 2005 parent still surfaces in Capterra/SoftwareAdvice listings as 'Teknowlogi TAI TMS' softwareadvice.com