A narrow partner API: twice-daily reservation and guest exports, a guest-profile ingest API, and two real-time webhooks. Reservations cannot be created, changed, or cancelled programmatically. Access needs a Premium plan and emailing integrate@tockhq.com from the account owner for a key.
Tock scores D on the API Report Card. A narrow partner API: twice-daily reservation and guest exports, a guest-profile ingest API, and two real-time webhooks. Reservations cannot be created, changed, or cancelled programmatically. Access needs a Premium plan and emailing integrate@tockhq.com from the account owner for a key.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Tock is a reservation, ticketing, deposit and table management platform for restaurants, wineries and hospitality venues.
POS / Hospitality - specifically restaurant reservations, ticketed dining experiences, wineries, tasting menus, pop-ups, and hotel F&B venues. Restaurants use Tock to: sell ticketed seatings and tasting-menu experiences upfront, take credit-card deposits to reduce no-shows, manage floor plans and table inventory, run waitlists, capture guest profiles and tags (allergies, VIP status, spend), process payments (Tock takes a cut + payment processing), run private events and wine club releases, and surface availability to diners through the Tock consumer site and app.
Moderate within its niche. Tock had ~5,000+ venues at time of Amex acquisition vs OpenTable's tens of thousands and Resy's larger footprint.
Reservations and orders, guest profiles (PII, contact, tags, allergies, lifetime spend, visit counts, VIP/blocked flags), payment and deposit transactions, ticket inventory and pricing, table/floor configuration, host/server notes, waitlist entries, marketing/email opt-ins.
Founded 2014, so ~12 years old. Tech stack is modern web (React-style consumer app, REST-style backend). Heavy investment under Squarespace ownership added marketplace polish and Squarespace site integrations.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Tock API and MCP server so AI agents and internal tools can read and write Tock data. See the Tock integration docs at supergood.ai/docs/tock-api.