Tripleseat API
Tripleseat's REST API is self-serve: venues enable it in settings and generate credentials. OAuth 2.0 is current, with OAuth 1.0 discontinued July 1, 2026, and HMAC-signed webhooks are first class. There is no sandbox and no SDK, and docs live in a Zendesk help center.
Frequently asked questions
Tripleseat scores C on the API Report Card. Tripleseat's REST API is self-serve: venues enable it in settings and generate credentials. OAuth 2.0 is current, with OAuth 1.0 discontinued July 1, 2026, and HMAC-signed webhooks are first class. There is no sandbox and no SDK, and docs live in a Zendesk help center.
Tripleseat has an official API, but teams routinely hit its limits: gated access, partial coverage, or paid tiers. Most end up supplementing it with exports or an unofficial API layer like Supergood.
Tripleseat is a sales-and-event-management SaaS platform built specifically for restaurants, hotels, and unique venues.
POS / Hospitality - specifically event sales, catering and group bookings inside restaurants, hotels, breweries, wineries, eatertainment venues, and wedding/unique venues. Venues use Tripleseat to: capture inbound event leads from website forms, EventUp marketplace, The Knot, WeddingWire and partner channels; route leads to sales reps and track them through a CRM pipeline (accounts, contacts, tasks, calendar); generate proposals, contracts, BEOs and invoices from templates; build floor plans (2D and 3D) and assign rooms/tables to bookings; collect deposits, ticket revenue and final payments via Stripe/Square/Fiserv; sync events to POS (OpenTable, Tock, SevenRooms, Toast), hotel PMS (Mews, Oracle OPERA, WebRezPro, Stayntouch), and calendar (Google, Outlook); push leads/contacts into email marketing (Mailchimp, Constant Contact); manage staffing handoffs to BOH and event staff apps; and report on conversion rates, sales rep performance, room utilization, F&B revenue and lead source attribution.
High within its niche. Tripleseat is the de facto category leader for restaurant private-dining and group-event CRM in North America.
Event and booking records (date, time, room/space, headcount, F&B menu, pricing), leads with full contact PII (name, email, phone, event type, budget, source attribution), accounts (corporate clients, wedding couples, repeat hosts), BEOs and contracts (signed PDFs, payment terms), payment transactions and stored cards (PCI-scoped via Stripe/Square/Fiserv), floor plans and room/table inventory, sales rep activity and pipeline, ticketed-event sales (TripleseatDirect), room blocks (hotels), POS-synced check and menu-item spend, marketing opt-ins and email engagement, and analytics around conversion, sales rep performance and revenue per room.
Founded 2008, ~18 years old.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Tripleseat API and MCP server so AI agents and internal tools can read and write Tripleseat data. See the Tripleseat integration docs at supergood.ai/docs/tripleseat-api.