The API Report CardAPI Index
Unleashed

Unleashed API

unleashedsoftware.com

Unleashed documents a broad REST API with webhooks, a sandbox, and a full developer portal. Every request is HMAC-SHA256 signed, credentials go only to the account owner, and monthly call quotas follow your subscription tier. PUTs blank any omitted fields, forcing GET-merge-PUT cycles.

Last verified: July 2026Manufacturing
API GRADE
C
VERIFIED JUL 2026

SCORECARD

ExistenceGOODDocumented REST API at api.unleashedsoftware.com with a full developer portal; JSON or XML on every endpoint.
AccessMIXEDMonthly call quotas follow your subscription tier; at the cap, every call fails until next month or a paid bundle.
CoverageGOODOrders, products, customers, assemblies, stock adjustments, and 15+ read-only reference resources, plus webhooks.
AuthMIXEDNon-standard HMAC-SHA256 request signing instead of OAuth; credentials go only to the account owner.
Docs & DXMIXEDFull portal and a sandbox exist, but exact quota numbers hide behind API Pricing rather than the docs.
StabilityMIXEDEvery PUT blanks omitted fields, and quota exhaustion stops all calls until the next billing cycle.
Supergood: Unleashed has an API, with gaps. We cover what it's missing: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Unleashed scores C on the API Report Card. Unleashed documents a broad REST API with webhooks, a sandbox, and a full developer portal. Every request is HMAC-SHA256 signed, credentials go only to the account owner, and monthly call quotas follow your subscription tier. PUTs blank any omitted fields, forcing GET-merge-PUT cycles.

Tried to integrate with Unleashed?
SOURCES
No partial-update semantics, every PUT must include all fields or the omitted fields are blanked out; integrators must GET-then-merge-then-PUT for every edit, multiplying API call usage and introducing race conditions apidocs.unleashedsoftware.com β†—
Monthly API-call quota tied to subscription tier, when usage hits the cap, all API calls fail until either the 1st of the next month or a paid 'API Extra Usage Bundle' is added, creating mid-month integration outages support.unleashedsoftware.com β†—
Exact rate limit numbers are gated behind 'API Pricing' rather than published in the developer docs, making capacity planning guesswork for new integrators support.unleashedsoftware.com β†—
HMAC-SHA256 signature scheme is non-standard relative to OAuth/Bearer, SDK generators, API gateways, and security-review tooling need custom shims; misconfigured signatures return opaque 403s apidocs.unleashedsoftware.com β†—
API credentials (ID + Key) are only available to the account owner, blocking delegated/service-account patterns and forcing credential-sharing for third-party integrations apidocs.unleashedsoftware.com β†—
No OAuth flow, only static API ID + Key, which complicates multi-tenant third-party apps and forces long-lived credential sharing with vendors apidocs.unleashedsoftware.com β†—
Xero integration uses 'total stock' rather than 'available stock' in some sync paths, produces oversells that look like API/data-model bugs but are reproducible by customers for 8+ months capterra.com β†—
Documentation depth on Webhooks is thin relative to mature webhook platforms, event-type catalog and delivery/retry semantics are sparsely documented apidocs.unleashedsoftware.com β†—
Customers and middleware vendors building against Unleashed routinely complain that error responses are inconsistent and that 403s on signature mismatch make root-causing slow apitracker.io β†—
Software is not customizable enough, users report being blocked on simple workflow tweaks and date adjustments, with limited real-time stock-take accuracy at scale capterra.com β†—
Xero integration brittleness, connector reportedly pulls 'total stock quantity' rather than 'available after allocation,' causing oversells; users describe 8+ months of unresolved tickets acknowledging the connector is not fit for purpose capterra.com β†—
Steep learning curve, feature surface is broad but mastery requires significant onboarding time, hard for very small businesses without ops staff capterra.com β†—
Customer service quality, reviewers describe support as 'lovely people' but 'not solution-focused,' with many emails back-and-forth and no resolution capterra.com β†—
No edit-after-complete on transactions, unlike Xero, completed transactions cannot be amended, forcing credit-note/reverse-entry workarounds capterra.com β†—
Invoices can be generated before stock is dispatched, workflow allows revenue recognition out of order with fulfillment, creating reconciliation issues capterra.com β†—
Barcode scanning module is considered weak relative to category expectations for a SMB inventory platform capterra.com β†—
Xero setup often requires paid accountant assistance, increasing total cost of ownership above the listed subscription price capterra.com β†—
Pricing per user is high relative to SMB peers, Medium plan is $380/month for 3 users with each additional user at $109/month, surfaced in G2 pricing reviews g2.com β†—
Access Group brand absorption, customers report uncertainty about product roadmap independence post-acquisition and concerns about being pushed onto the broader Access Financials stack nbr.co.nz β†—