Xenial API
Xenial has an API with OpenAPI specs referenced, but no self-serve developer portal. Credentials (client ID, secret, company and location IDs) come from Xenial Cloud Support per integration. Trade press reported partner API fees around $100K per year starting in 2022.
Frequently asked questions
Xenial scores D+ on the API Report Card. Xenial has an API with OpenAPI specs referenced, but no self-serve developer portal. Credentials (client ID, secret, company and location IDs) come from Xenial Cloud Support per integration. Trade press reported partner API fees around $100K per year starting in 2022.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Xenial is the restaurant technology brand of Global Payments, delivering an enterprise hospitality stack that spans cloud POS, self-service kiosks, drive-thru voice/AI, kitchen management, digital menu boards (indoor and outdoor), back-office and enterprise reporting, omnichannel ordering, loyalty/CRM, and integrated payment processing through Global Payments.
POS / Hospitality - specifically enterprise quick-service and fast-casual restaurant chains and their franchisees. Front-of-house cashiers, drive-thru operators and kiosk-tending guests use Xenial Cloud POS / Encounter / IRIS to: take orders at counter, drive-thru, line-busting, curbside and delivery; route tickets to Xenial Kitchen for predictive cooking and KDS expediting; capture EMV/NFC payment through Global Payments processing; and run loyalty / customer engagement.
Strong presence in enterprise QSR back-office, drive-thru and digital menu board categories (where SICOM/Xenial has decades of installed base), and a real-but-narrow POS footprint compared to Toast, Square for Restaurants, NCR Voyix Aloha and Oracle MICROS.
Yes - Xenial holds the system-of-record operational data for enterprise restaurant operators: real-time order and check detail across counter / drive-thru / kiosk / delivery channels, EMV/NFC payment data processed through Global Payments, menu and modifier configuration, employee labor and pay rate data, daily sales / paid-outs / paid-ins / POS deposits, comps/voids/discounts, kitchen production timing, digital menu board scheduling, and (where Back Office is deployed) bank deposit visibility, payroll, recruiting and inventory.
10-15 years old as the Xenial brand, but the underlying code is significantly older. Xenial was launched by Heartland Payment Systems as a cloud-based replacement for Xpient, an enterprise QSR POS Heartland had acquired.
Reports of Xenial charging integration partners ~$100,000/year (structured as $50K per six-month term) for API/partner access starting late August 2022. Credential issuance is gated through Xenial Cloud Support - integrators must request Client ID / Client Secret / Company ID / Location ID per location before any data flow can begin. Full sourced list under Sources below.
Common alternatives include Toast, Oracle MICROS Simphony, NCR Voyix Aloha POS, PAR Brink POS, Qu POS, Square for Restaurants. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Xenial API and MCP server so AI agents and internal tools can read and write Xenial data. See the Xenial integration docs at supergood.ai/docs/xenial-api.