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THE API REPORT CARD / Software & Data Tools / Zight
Zight

Zight API

zight.com

Zight ships no general-purpose REST API. The developer surface is a JavaScript Record SDK for embedding its screen recorder plus webhooks for created, viewed, shared, and deleted events, authenticated with dashboard API keys. SDK access is Enterprise-tier; deeper integrations go through partnership.

Last verified: July 2026Software & Data Tools
API GRADE
C
VERIFIED JUL 2026

SCORECARD

ExistencePOORNo general REST API: the programmatic surface is a JavaScript Record SDK for embedding the recorder plus lifecycle webhooks.
AccessMIXEDAPI keys come from the dashboard, but the Record SDK, the main surface, is an Enterprise-tier feature with custom pricing.
CoverageMIXEDRecorder embedding and four lifecycle webhook events (created, viewed, shared, deleted); no path to manage library content.
AuthMIXEDBearer API keys generated from Settings cover SDK auth and webhook signing; no OAuth.
Docs & DXGOODThe Record SDK is documented with an embed of roughly 50 lines; help center articles cover webhooks and keys.
StabilityMIXED
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Supergood: Zight has an API, with gaps. We cover what it's missing: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Zight scores C on the API Report Card. Zight ships no general-purpose REST API. The developer surface is a JavaScript Record SDK for embedding its screen recorder plus webhooks for created, viewed, shared, and deleted events, authenticated with dashboard API keys. SDK access is Enterprise-tier; deeper integrations go through partnership.

Tried to integrate with Zight?
SOURCES
No general-purpose REST API, only the Record SDK and webhooks; programmatic catalog/management requires partnership conversation support.zight.com ↗
API access is gated to Enterprise tier (and Enterprise pricing is custom-quoted, often with a ~$3K annual minimum) zight.com ↗
Web/Record SDK only works in Chromium-family browsers + Firefox 100+, no Safari support, limiting macOS Safari users support.zight.com ↗
Only a JavaScript SDK is offered, no server-side or mobile SDKs for Swift/Kotlin/Python/Go zight.com ↗
No public OpenAPI/Swagger spec to autogenerate clients support.zight.com ↗
Webhook event catalog is narrow (created/viewed/shared/deleted), no fine-grained playback, transcription, or comment events documented publicly support.zight.com ↗
API keys live under Settings → Applications with limited scoping/roles documentation; key rotation and per-key permissioning are not richly documented support.zight.com ↗
Documentation is hosted inside the Zendesk-based support center rather than a dedicated developer portal, making discovery harder support.zight.com ↗
No published rate-limit numbers or SLA on the SDK/webhook surface support.zight.com ↗
Partnership/Integration requests are routed through sales rather than a self-serve developer flow zight.com ↗
Reviewers describe Zight as 'buggy since the CloudApp rebrand' and 'appearing abandoned,' with a slowed pace of meaningful feature updates g2.com ↗
Customer reports a one-month trial that auto-billed for a full year, with only an AI chatbot for support and no human escalation path trustpilot.com ↗
Search and library organization are weak, users say it's hard to find content older than a week or two g2.com ↗
Upload and processing delays slow down time-sensitive recordings g2.com ↗
Editing tools (trim, annotate, polish) are basic versus Loom and Vidyard g2.com ↗
Crashes during long recordings; uploads sometimes hang indefinitely trustradius.com ↗
Automatic logouts reported on Windows builds g2.com ↗
No Android app, mobile coverage is iOS-only zight.com ↗
Web recorder is limited to Chromium-family browsers and Firefox 100+, excluding Safari support.zight.com ↗
Brand confusion / SEO drag from the CloudApp → Zight rename in 2022 still surfaces in support and integration listings zight.com ↗
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