ACTIVE Network's API splits in two tiers: free read-only Activity Distribution APIs return public event listings with a developer key, while the transactional ACTIVENet and Gateway APIs are contract-gated, capped at 2 calls per second, and licensed revocably. Docs are fragmented across four sites.
ACTIVE Network scores D on the API Report Card. ACTIVE Network's API splits in two tiers: free read-only Activity Distribution APIs return public event listings with a developer key, while the transactional ACTIVENet and Gateway APIs are contract-gated, capped at 2 calls per second, and licensed revocably. Docs are fragmented across four sites.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
ACTIVE Network is an activity, registration, and community management software suite that powers online registration, payment processing, facility/resource scheduling, membership management, waivers, and participant engagement for parks & recreation departments, YMCAs, endurance events, camps, swim programs, college athletics, and campground/ski-resort operators.
Vertical: misc, event registration, parks & recreation, community activity management, and endurance event technology (no single Supergood vertical maps cleanly; closest neighbors are POS/Hospitality and Government/Public Sector). A parks & rec department uses ACTIVENet to publish a catalog of swim lessons, summer day camps, adult sports leagues, and facility rentals; residents create an account, register family members, sign waivers, and pay online; staff manage rosters, attendance, refunds, instructor pay, and produce financial reports for the city.
ACTIVE Network reports serving 6,300+ organizations globally and previously cited ~55,000 customer organizations during its public-company years.
Yes, for any organization that runs on it, ACTIVE Network is the system of record for participant identity (names, addresses, emergency contacts, medical forms, minors' guardian info), full registration and enrollment history, facility and resource bookings, signed waivers and consent, recurring membership and dues data, payment methods on file, financial transactions and refunds (processed via Global Payments rails), instructor/staff pay records, attendance, and for endurance customers, bib numbers, corral assignments, and timing/results.
Founded in 1999 in San Diego (originally as Racegate/Active.com); IPO'd on NYSE in 2011; taken private by Vista Equity Partners in 2013 for ~$1.05B; sold to Global Payments (NYSE: GPN) in 2017 for $1.2B, with Vista retaining the outdoors/campground/reservation division.
ACTIVENet REST API hard-capped at 2 calls/second per key, with 403 errors on overage; raising the limit requires a support ticket and is granted case-by-case. Gateway API license is 'limited, non-exclusive, revocable, non-transferable', partners can have access pulled at ACTIVE's discretion, which discourages building durable third-party integrations. Full sourced list under Sources below.
Common alternatives include Cvent (RegOnline successor), Eventbrite, RecTrac (Vermont Systems), CivicRec (CivicPlus), PerfectMind (Xplor), Amilia. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial ACTIVE Network API and MCP server so AI agents and internal tools can read and write ACTIVE Network data. See the ACTIVE Network integration docs at supergood.ai/docs/active-network-api.