CivicRec API
Each CivicRec tenant exposes a REST API with a Swagger spec, but access must be provisioned by CivicPlus support and is GET-only; POST is reserved for internal systems. CivicPlus states it does not support third-party integrations, and the auth scheme is not publicly documented.
Frequently asked questions
CivicRec scores D on the API Report Card. Each CivicRec tenant exposes a REST API with a Swagger spec, but access must be provisioned by CivicPlus support and is GET-only; POST is reserved for internal systems. CivicPlus states it does not support third-party integrations, and the auth scheme is not publicly documented.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
CivicRec (now marketed as 'CivicPlus Recreation Management') is a cloud-based recreation management software platform for local government parks & recreation departments and special districts.
Vertical: misc, municipal parks & recreation management, sitting at the intersection of Government/Public Sector and POS/Hospitality (no single Supergood vertical maps cleanly; closest neighbors in the Supergood taxonomy are Government/Public Sector and the broader CivicPlus civic-tech footprint). A city parks & recreation department uses CivicRec to publish a seasonal catalog (youth basketball league, adult softball, summer day camp, swim lessons, pickleball clinics, senior bingo, pavilion rentals, pool memberships); residents create a household account on the tenant's secure.rec1.com portal, register family members, sign electronic waivers, and pay online via CivicPlus Pay or an external processor (CardPointe, CSG Forte, Global Payments Integrated).
CivicRec / CivicPlus Recreation Management is in 1,200+ parks & rec departments and processes roughly $1 billion of recreation revenue annually, and sits inside a CivicPlus parent that serves 13,000+ public-sector organizations reaching 340M+ residents across the US and Canada.
Yes, for any parks & recreation department running on it, CivicRec is the system of record for resident and household identity (names, addresses, phone, email, emergency contacts, minors' guardian and medical info), full program registration and enrollment history, facility and pavilion/field/court reservations, league and team rosters with attendance and scoring, memberships and dues (aquatic centers, fitness, senior centers), signed electronic waivers and consent forms, instructor and staff assignments with pay rates, payment methods on file and full transaction history through CivicPlus Pay or the customer's external processor, POS sales at concession and pro-shop locations, and real-time financial / cost-recovery reports that feed the city's general ledger.
The underlying Rec1 codebase was built in Georgia by Rec1 LLC in the late 2000s as a cloud-native recreation management product, and was acquired by CivicPlus in January 2017 (when it was rebranded CivicRec and folded into the Civic Experience Platform).
CivicPlus explicitly disclaims third-party integration support, 'CivicPlus does not support or assist with third-party integrations that utilize CivicPlus APIs', pushing all integration responsibility to the customer with no SLA or partner program. POST methods are reserved for CivicPlus internal systems only; individual customers can only read data (GET), not write back to the platform via API, which blocks two-way sync use cases (e.g., pushing new registrations from a city portal, syncing memberships from access-control systems). Full sourced list under Sources below.
Common alternatives include ACTIVE Network (ACTIVENet), RecTrac (Vermont Systems), PerfectMind / Xplor Recreation, RecDesk, Amilia SmartRec, Daxko Operations. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial CivicRec API and MCP server so AI agents and internal tools can read and write CivicRec data. See the CivicRec integration docs at supergood.ai/docs/civicrec-api.