The API Report CardAPI Index
Branch

Branch API

Bundled Home + Auto Insurance Carrier (API-First Insurtech) · ourbranch.com

A GraphQL quote-to-bind API is publicly documented at docs.v2.api.ourbranch.com with a staging sandbox and webhooks. Credentials are sales-gated through api@ourbranch.com, rate limits and SLA live inside commercial agreements, and every offer edit mints a new immutable offer ID.

Last verified: July 2026Insurance
API GRADE
C
VERIFIED JUL 2026

SCORECARD

ExistenceGOODA GraphQL quote-to-bind API publicly documented at docs.v2.api.ourbranch.com, with a second staff-app surface.
AccessPOORNo self-serve signup: API keys come through api@ourbranch.com and business-development approval.
CoverageMIXEDThe surface is the quote-to-bind flow: quotes, offers, bind, policy documents. Servicing operations are not documented.
AuthMIXEDA single API key in the Authorization header, plus an optional affinity-code header; no OAuth.
Docs & DXMIXEDPublic GraphQL docs with a staging sandbox, but no first-party SDK, and sandbox parity is not guaranteed.
StabilityMIXEDOffers are immutable: every edit mints a new offer ID to reconcile, and signed PDF links expire in 15 minutes.
Supergood: Branch has an API, with gaps. We cover what it's missing: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Branch scores C on the API Report Card. A GraphQL quote-to-bind API is publicly documented at docs.v2.api.ourbranch.com with a staging sandbox and webhooks. Credentials are sales-gated through api@ourbranch.com, rate limits and SLA live inside commercial agreements, and every offer edit mints a new immutable offer ID.

Tried to integrate with Branch?
SOURCES
No self-serve developer signup, API keys are sales-gated, partners cannot sign up and start building against sandbox the way Stripe/Plaid allow docs.v2.api.ourbranch.com
Rate limits and SLA are not publicly documented, partners negotiate them inside commercial agreements rather than referring to a published table docs.v2.api.ourbranch.com
Webhook event catalog is sparse and partner-configured rather than a public event registry, only policy-bound and document-signed events are commonly documented; granular events for endorsement, cancellation, rate change, or renewal status are not surfaced publicly docs.v2.api.ourbranch.com
Immutable-offer design forces partners to re-issue `recalculateQuoteV2` calls for any customer edit, generating new offer IDs that the partner side has to reconcile against earlier IDs in their CRM/loan system docs.v2.api.ourbranch.com
Signed PDF URLs expire in 15 minutes, partners that surface policy documents asynchronously must refetch them, and a stale link is a silent customer-facing failure docs.v2.api.ourbranch.com
Sandbox parity is not formally guaranteed, staging behavior may lag production behavior for underwriting-guideline-sensitive flows docs.v2.api.ourbranch.com
Underwriting/availability changes (driven by Branch's loss-ratio crisis and state non-renewals) propagate into API responses as `requestQuoteV2` rejections in geographies where Branch previously bound, partners report sudden quote-decline rates without prior notice insuranceinsiderus.com
Two GraphQL surfaces (consumer vs staff) with no published cross-cutting changelog, integrators have to discover schema drift via failed calls tyk.io
Carrier financial distress is itself an API risk, multiple rounds of layoffs raise questions about ongoing API support quality and roadmap continuity, which is a real consideration for partners embedding Branch into critical purchase flows trueup.io
Steep renewal premium increases, policies frequently double or triple after year one coveragecat.com
Mixed claims handling and slow customer-service responsiveness glassdoor.com
Underwriting losses and non-renewals, 143.3% loss ratio in 2022, $70.6M underwriting loss for 9M-2023, leading to state-level non-renewals and cancellations insuranceinsiderus.com
Two rounds of layoffs in 2023-2024 totaling ~271 employees (186 in June 2023, plus a second round seven months later), operational disruption visible to partners and policyholders trueup.io
Coverage tightening and underwriting guideline changes mid-cycle have surprised customers and partner-platform borrowers expecting prior pricing coveragecat.com
Glassdoor employee reviews flag financial-stability concerns and ongoing organizational restructuring glassdoor.com