ChowNow API
No public or self-serve developer API. ChowNow integrations come from a curated partner catalog spanning POS, delivery, and discovery, with new connections scoped case by case by the partnerships team. Order and menu sync typically flows through middleware like Deliverect or Otter.
Frequently asked questions
ChowNow scores D+ on the API Report Card. No public or self-serve developer API. ChowNow integrations come from a curated partner catalog spanning POS, delivery, and discovery, with new connections scoped case by case by the partnerships team. Order and menu sync typically flows through middleware like Deliverect or Otter.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
ChowNow is a commission-free online ordering platform built for independent restaurants.
POS / Hospitality - specifically direct (first-party) online ordering for independent and small-chain restaurants in the US and Canada. Restaurant operators use ChowNow to: launch a branded online ordering site (white-labeled to their domain); ship a branded mobile app (iOS/Android) to their guests; accept pickup, delivery, and dine-in orders without per-order commissions; route orders into the POS or to a kitchen printer; offer self-delivery, Flex Delivery, or third-party delivery via DoorDash/Uber Direct for last-mile; run email/SMS marketing campaigns to a guest CRM (Diner Database); manage loyalty and discount codes; sync menus across direct ordering and third-party marketplaces; and accept payments via Stripe-powered processing.
Well-known mid-market brand in commission-free direct ordering for independents. Solid US footprint (20,000+ restaurants) with national press coverage as a Grubhub/DoorDash alternative, but far less ubiquitous than Toast, Square, Olo, or the big aggregators.
Yes, but consumer/SMB-hospitality flavored: full digital menu content and pricing, online order history (pickup, delivery, dine-in), Diner Database CRM records (PII, contact info, order history, marketing opt-ins), payment/transaction data through Stripe, loyalty and discount usage, delivery dispatch records via DoorDash/Uber Direct, branded mobile app usage, and marketing campaign performance.
~15 years old, founded 2011 in Los Angeles by Christopher Webb and Eric Jaffe.
No public REST/GraphQL API or developer portal - third-party tools (custom analytics, loyalty, accounting, BI) cannot programmatically extract menus, orders, customers, or sales data from ChowNow. Integration catalog is curated/closed-list - if a restaurant needs to push data to a tool not on the partner list, the only supported path is contacting the partnerships team for bespoke integration. Full sourced list under Sources below.
Common alternatives include Toast (Online Ordering), Square for Restaurants, Olo, Owner.com, Popmenu, BentoBox (Clover Hospitality). Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial ChowNow API and MCP server so AI agents and internal tools can read and write ChowNow data. See the ChowNow integration docs at supergood.ai/docs/chownow-api.