Olo API
Olo publishes Ordering, Menu, Dispatch, and Webhook APIs, but the developer portal is login-gated with no public reference. Partners apply through Olo Connect and must be sponsored by a paying brand. The Omnivore layer offers a more open POS abstraction surface.
Frequently asked questions
Olo scores D on the API Report Card. Olo publishes Ordering, Menu, Dispatch, and Webhook APIs, but the developer portal is login-gated with no public reference. Partners apply through Olo Connect and must be sponsored by a paying brand. The Omnivore layer offers a more open POS abstraction surface.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Olo is an enterprise restaurant SaaS platform that powers digital ordering, delivery, payments, and guest engagement for multi-location restaurant brands.
POS / Hospitality (restaurant technology). Typically for enterprise and mid-market multi-location restaurant brands, chains with 50+ locations across QSR, fast casual, casual dining, and pizza/coffee. A restaurant brand uses Olo to run all of its branded digital commerce: customers place orders via the brand's website, native app, Google 'Order Now', or a delivery marketplace, and Olo routes each order into the right kitchen workflow (Rails for marketplace order aggregation into the POS, Dispatch for delivery driver assignment across DoorDash/Uber/Grubhub couriers, Catering+ for large-format orders).
800+ restaurant brands, 90,000+ locations, 400+ integration partners, and processes millions of orders per day. Was public on NYSE (peak market cap >$11B in 2021) and is being taken private at ~$2.0B by Thoma Bravo in 2025.
Yes, Olo is the system of record for a brand's digital revenue: every digital order (web, app, Google, marketplace), customer PII and contact info, payment and card data (via Olo Pay), loyalty/CRM profiles and visit history (via Olo Engage/Wisely), menu and pricing data across all locations, store hours and capacity, delivery dispatch records and driver assignments, fraud/chargeback events, reservations/waitlist records, marketing campaign performance, and POS-side ticket data (via Omnivore).
~21 years old, founded 2005 in New York by Noah Glass. IPO on NYSE March 2021. Acquired Wisely (guest data/CRM) in 2021 and Omnivore (POS integration layer) in 2019.
Developer portal (developer.olo.com) is login-gated, no public API reference or self-serve sandbox; partners must apply through Olo Connect and be sponsored by a brand. Integrations into a brand's Olo instance generally require the brand to authorize and pay for the integration, blocking long-tail third-party tools and customer-side data extraction projects. Full sourced list under Sources below.
Common alternatives include Toast, Square for Restaurants, Lunchbox, Incentivio, ChowNow, Owner.com. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Olo API and MCP server so AI agents and internal tools can read and write Olo data. See the Olo integration docs at supergood.ai/docs/olo-api.