The API Report CardAPI Index
Craftable

Craftable API

POS / Hospitality · craftable.com

Craftable markets APIs and custom files as an integration option but publishes no developer portal, REST reference, SDKs, or self-serve keys. POS, accounting, and distributor EDI connectors are built and managed by Craftable's team, so integration is a partner-gated engagement.

Last verified: July 2026Restaurants & Food Service
API GRADE
D+
VERIFIED JUL 2026

SCORECARD

ExistencePOORCraftable advertises APIs and custom files but publishes no REST reference or portal; integrations are built by its team.
AccessPOORIntegrations are application and partner gated; there is no self-serve signup or API key issuance.
CoveragePOORVendor EDI comes from a fixed catalog; adding a new distributor requires Craftable engineering work.
AuthPOORNo self-service API keys and no documented authentication scheme for customers.
Docs & DXPOORThe only public API documentation is one help article on the Sage Intacct connector setup.
StabilityMIXEDPartner-managed POS connectors work until they break; fixes then wait on coordination between Craftable and the POS vendor.
Supergood: Craftable has an API, but using it means gates, contracts, or workarounds. Ours doesn't: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Craftable scores D+ on the API Report Card. Craftable markets APIs and custom files as an integration option but publishes no developer portal, REST reference, SDKs, or self-serve keys. POS, accounting, and distributor EDI connectors are built and managed by Craftable's team, so integration is a partner-gated engagement.

Tried to integrate with Craftable?
SOURCES
No public developer portal, no published REST API reference, no SDKs - integrations are application/partner-gated rather than self-serve craftable.com
POS integrations are partner-managed - when connectors break, operators report long resolution windows with no clear ownership between Craftable and the POS vendor capterra.com
Custom integrations require Support & Onboarding involvement ('data uploading, configuration, and integration via custom templates and API') rather than a documented developer path craftable.com
Accounting connectors (QuickBooks Desktop via Web Connector, Sage Intacct API, NetSuite, R365) are configured per-customer and not exposed as a uniform programmatic interface help.craftable.com
Vendor EDI integrations are pre-built into a fixed catalog; adding a new distributor requires Craftable engineering work rather than customer-driven onboarding help.craftable.com
Third-party tools (e.g., Union POS, 5-Out forecasting) document Craftable connectivity as one-off partner integrations rather than via a common public API support.getunion.com
Support response times slow and inconsistent for complex issues; users report long back-and-forth before resolution g2.com
Setup and onboarding described as difficult, with early-adopter 'growing pains' and recurring software bugs that re-appear after being 'fixed' capterra.com
Auto-mapping incorrectly maps invoice line items to wrong products, forcing manual reconciliation capterra.com
Sales-history database does not extend back to install date, limiting historical product-level analysis capterra.com
Director panel for multi-location operators is under-developed; adding items across all stores is a heavy manual data-entry task capterra.com
Reports are described as unwieldy, redundant in layout, and not easily exportable into useful formats g2.com
High potential for user error - workflows are not 'air tight' and operators report needing internal QA processes to catch bad data softwareadvice.com