The API Report CardAPI Index
Eat App

Eat App API

Restaurant reservations, table management and guest CRM · eatapp.co

Eat App documents Partner and Concierge REST APIs, webhooks and a sandbox on public Postman pages, plus a self-serve MCP server. API keys are created only by Eat App: the API Access add-on must be requested from support or an account manager.

Last verified: September 2026Restaurants & Food ServiceNO MCP
API GRADE
C+
VERIFIED SEP 2026

SCORECARD

ExistenceGOODPublic Postman references cover the Partner API, Concierge API and webhooks; a help center guide walks the bootstrap sequence.
AccessMIXEDAPI keys exist only for Concierge users that Eat App creates; the API Access add-on is requested from support, not bought self-serve.
CoverageGOODReservations, availability, guests, vouchers, loyalty and waitlist over /concierge/v2, with guest and reservation webhooks.
AuthMIXEDLong-lived bearer API token per Concierge user, scoped by X-Group-ID and X-Restaurant-ID headers; no OAuth flow.
Docs & DXMIXEDSandbox host api.eat-sandbox.co mirrors production and a sandbox portal shows the data, but no official SDK ships.
StabilityMIXEDVersioned v2 paths with a public changelog of additive changes from November 2023 through July 2026.
MCPNONENo official or community MCP server found for this platform.
What you can do
Create, update and cancel reservationsconcierge/v2/reservations
Pull guest profiles, tags and visit historyconcierge/v2/guests
Receive reservation and guest webhooksJSON:API payloads
Connect an AI agent through the MCP serverself-serve in admin
What you can't
Generate an API key self-serveEat App issues keys
Authenticate with OAuthbearer tokens only
Exceed 60 requests per minute by defaultraised on request
Buy API access from the add-ons pagecontact support
MORE FROM THE REPORT CARD
Supergood turns hard-to-integrate enterprise software into clean REST APIs and MCP tools: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Eat App scores C+ on Supergood's API Report Card. Eat App documents Partner and Concierge REST APIs, webhooks and a sandbox on public Postman pages, plus a self-serve MCP server. API keys are created only by Eat App: the API Access add-on must be requested from support or an account manager.

Tried to integrate with Eat App?
SOURCES
A reviewer got no help during initial setup and called customer service almost non-existent, slowing implementation to a crawl. capterra.ae
Fewer restaurants and cafes on the consumer platform; reviewer asks for more venues and an in-app issue reporter. capterra.ae
Weak marketing presence in the United States; reviewer wants more update emails and demos. capterra.ca
G2 reviewer says the CRM and reporting are limited, constraining efficiency. g2.com
G2 comparison notes support response times could be improved (8.6 quality of support). g2.com