The API Report CardAPI Index
Eat App

Eat App API

Restaurant reservations, table management and guest CRM · eatapp.co

Eat App documents Partner and Concierge REST APIs, webhooks and a sandbox on public Postman pages, plus a self-serve MCP server. API keys are created only by Eat App: the API Access add-on must be requested from support or an account manager.

Last verified: October 2026Restaurants & Food ServiceNO MCP
API GRADE
C+
VERIFIED OCT 2026

SCORECARD

ExistenceGOODPublic Postman references cover the Partner API, Concierge API and webhooks; a help center guide walks the bootstrap sequence.
AccessMIXEDAPI keys exist only for Concierge users that Eat App creates; the API Access add-on is requested from support, not bought self-serve.
CoverageGOODReservations, availability, guests, vouchers, loyalty and waitlist over /concierge/v2, with guest and reservation webhooks.
AuthMIXEDLong-lived bearer API token per Concierge user, scoped by X-Group-ID and X-Restaurant-ID headers; no OAuth flow.
Docs & DXMIXEDSandbox host api.eat-sandbox.co mirrors production and a sandbox portal shows the data, but no official SDK ships.
StabilityMIXEDVersioned v2 paths with a public changelog of additive changes from November 2023 through July 2026.
MCPNONENo official or community MCP server found for this platform.
✓What you can do
✓Create, update and cancel reservationsconcierge/v2/reservations
✓Pull guest profiles, tags and visit historyconcierge/v2/guests
✓Receive reservation and guest webhooksJSON:API payloads
✓Connect an AI agent through the MCP serverself-serve in admin
✘What you can't
✘Generate an API key self-serveEat App issues keys
✘Authenticate with OAuthbearer tokens only
✘Exceed 60 requests per minute by defaultraised on request
✘Buy API access from the add-ons pagecontact support
MORE FROM THE REPORT CARD
Supergood turns hard-to-integrate enterprise software into clean REST APIs and MCP tools: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Eat App scores C+ on Supergood's API Report Card. Eat App documents Partner and Concierge REST APIs, webhooks and a sandbox on public Postman pages, plus a self-serve MCP server. API keys are created only by Eat App: the API Access add-on must be requested from support or an account manager.

Tried to integrate with Eat App?
SOURCES
A reviewer got no help during initial setup and called customer service almost non-existent, slowing implementation to a crawl. capterra.ae ↗
Fewer restaurants and cafes on the consumer platform; reviewer asks for more venues and an in-app issue reporter. capterra.ae ↗
Weak marketing presence in the United States; reviewer wants more update emails and demos. capterra.ca ↗
G2 reviewer says the CRM and reporting are limited, constraining efficiency. g2.com ↗
G2 comparison notes support response times could be improved (8.6 quality of support). g2.com ↗