OpenTable runs a partner-gated API program, not self-serve access. The Affiliate API surfaces restaurant data and booking deeplinks after a 3 to 4 week approval; Partner APIs sync reservations and guest profiles for approved POS and CRM vendors. The consumer API stays private.
OpenTable scores A on the API Report Card. OpenTable runs a partner-gated API program, not self-serve access. The Affiliate API surfaces restaurant data and booking deeplinks after a 3 to 4 week approval; Partner APIs sync reservations and guest profiles for approved POS and CRM vendors. The consumer API stays private.
OpenTable has a workable official integration path. Most engineering teams can build against it directly. Open API: self-serve, documented, with SDKs
OpenTable is the largest restaurant reservation and table-management platform in North America.
POS / Hospitality, specifically restaurant reservations, table/floor management, guest CRM, waitlists, and pre-paid/experiential dining. Restaurants use OpenTable to: publish reservation availability across the OpenTable marketplace, Google, KAYAK, Booking.com and embedded site widgets; run table management, floor plans, waitlists and pacing; capture and segment guest profiles (tags, allergies, visit history, spend, VIP/blocked flags); enforce no-show and cancellation policies with stored payment cards; collect deposits and sell prepaid/ticketed experiences; sync to POS systems (Toast, Square, Lightspeed, Micros, Aloha, SpotOn, Squirrel) for check data and menu spend; pipe guest data into email/CRM/marketing tools; and surface analytics on covers, no-shows, cancellations, server performance and marketing ROI.
Very high. OpenTable seats roughly 1.9 billion diners per year across 65,000+ restaurants and remains the dominant US reservation network with ~46% market share (down from 51% in 2022, eroded by Resy, Toast Tables, SevenRooms and Yelp).
Reservations and covers, waitlist entries, ticketed/prepaid experience bookings, deposit and no-show charge transactions, stored payment cards, guest profiles with PII (name, email, phone, dietary tags, allergies, visit history, spend, VIP and blocked flags, loyalty/Dining Points balances), POS-integrated check and menu-item-level spend, floor plan and table inventory, server/host notes, marketing/email opt-ins and segmentation, cross-property travel linkage (Booking.com/Priceline/KAYAK).
Founded 1998, ~28 years old - among the oldest internet-era restaurant SaaS platforms still operating.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.