7shifts API
7shifts has a documented public REST API at developers.7shifts.com with an OpenAPI spec, webhooks, and an Embed SDK. Access tokens are self-serve from Developer Tools for your own account; partner apps use OAuth 2.0. The 10 req/sec per-token limit is tight for multi-location backfills.
Frequently asked questions
7shifts scores A+ on the API Report Card. 7shifts has a documented public REST API at developers.7shifts.com with an OpenAPI spec, webhooks, and an Embed SDK. Access tokens are self-serve from Developer Tools for your own account; partner apps use OAuth 2.0. The 10 req/sec per-token limit is tight for multi-location backfills.
7shifts has a workable official integration path. Most engineering teams can build against it directly. Open API: self-serve, documented, with SDKs
7shifts is a cloud-based, restaurant-specific team management and labor operations platform that consolidates scheduling, time clocking, team communication, tip pooling/management, hiring and onboarding, training, performance management, and payroll into a single mobile-first product.
Vertical: POS / Hospitality (restaurant workforce / labor management). Building weekly schedules with demand forecasting (sales + weather + events) and labor cost targets. Shift swaps, drop requests, time-off requests, and availability management through the mobile app.
7/10 within restaurant workforce management. 55,000+ restaurant locations, ~1.5M end users, and 1-in-10 North American restaurant worker penetration make 7shifts one of the top three platforms in its category alongside HotSchedules (Fourth) and Homebase.
Yes - 7shifts is the system of record for labor at 55,000+ restaurant locations.
~12 years old, founded 2014 in Saskatoon by Jordan Boesch.
10 req/sec per-token rate limit is aggressive for back-fills of multi-location enterprise accounts; requires exponential-backoff and parallel token strategies. API key authentication deprecated August 31, 2022 - older integrations forced to migrate to OAuth2, breaking long-standing partner scripts. Full sourced list under Sources below.
Common alternatives include HotSchedules (Fourth), Homebase, Deputy, Push Operations, Sling (Toast), When I Work. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.