The API Report CardAPI Index
Deputy

Deputy API

Enterprise HR / ERP · deputy.com

Deputy documents a public REST API at developer.deputy.com with an OpenAPI spec, Postman collections, and free developer accounts. Tokens are self-serve per install; App Store listing requires a partnership. Each customer has its own subdomain base URL, and rate limits are not clearly published.

Last verified: July 2026HR & Payroll
API GRADE
A+
VERIFIED JUL 2026

SCORECARD

ExistenceGOODPublic REST API at developer.deputy.com; base URLs are per-install customer subdomains.
AccessGOODPermanent tokens are self-serve per install; App Store listing requires a partnership conversation.
CoverageGOODEmployees, rosters, timesheets, locations, pay rates, leave, tasks, and reports for hours, wages, and sales.
AuthGOODPermanent access tokens or OAuth 2.0 with refresh tokens; authorization codes expire in 10 minutes.
Docs & DXGOODInteractive reference, Postman and Insomnia collections, free developer accounts, and a changelog.
StabilityGOOD
Supergood: Deputy shipped a real API. Most vendors don't; we ship near-native APIs for the rest.

Frequently asked questions

Deputy scores A+ on the API Report Card. Deputy documents a public REST API at developer.deputy.com with an OpenAPI spec, Postman collections, and free developer accounts. Tokens are self-serve per install; App Store listing requires a partnership. Each customer has its own subdomain base URL, and rate limits are not clearly published.

Tried to integrate with Deputy?
SOURCES
Rate limits are not clearly published in the public developer docs, forcing partners to discover throttling thresholds empirically and build defensive backoff triumphoid.com
Per-install subdomain endpoints (each customer has their own {install}.{region}.deputy.com base URL) complicate multi-tenant integrations and tenant routing for unified-API vendors developer.deputy.com
OAuth 2.0 authorization codes expire in only 10 minutes, tightening partner-side exchange windows and creating intermittent connect-flow failures developer.deputy.com
Webhook reliability gaps - users and partners report inconsistent delivery, missed events, and a need to manually add webhooks to some installs, forcing fallback polling developer.deputy.com
Xero/Paycom payroll sync glitches - unmapped pay items, connection timeouts, and Paycom not being supported at all force manual reconciliation g2.com
Award/penalty-rate interpretation logic is opaque to API consumers - timesheet export amounts can disagree with downstream payroll calculations, creating dispute risk au.trustpilot.com
Documentation has been re-platformed multiple times (most recently 2024-2025) - older partner docs, sample code, and forum threads frequently 404 or point to deprecated endpoints whatsnew.deputy.com
Developer support runs through standard email/typed ticketing rather than a real developer-relations channel, with slow turnaround on integration issues help.deputy.com
Android app significantly more glitchy than iOS - crashes, force-logouts, and broken push notifications causing staff to miss shifts g2.com
Mobile/desktop sync gaps: shift notes and unpublished shifts created on desktop don't always appear on mobile (and vice versa), forcing duplicate entry g2.com
Notification reliability problems - missed shift reminders, duplicate alerts for the same event, and toggle settings that silently reset g2.com
Customer support pain - typed-only ticket support, slow Tier-2/Tier-3 escalation, responses that ignore request details, and unresolved issues after account mergers trustpilot.com
Billing/auto-renewal issues - users report being charged for plans they did not authorize and difficulty resolving subscription disputes trustpilot.com
Post-update regressions - users report the platform became slower, clunkier, and more expensive after recent UI/pricing overhauls trustpilot.com
Australian Modern Award interpretation errors - misclassified penalty rates, allowances, and overtime that flow straight into payroll au.trustpilot.com
Trustpilot AU rating ~3.9/5 sits well below incentivized G2 (4.6/5) and Capterra (4.6/5) scores, suggesting selection bias in vendor-curated reviews au.trustpilot.com
Limited offline functionality - kiosk and mobile app degrade without connectivity, an issue for retail/hospitality sites with poor in-store wifi g2.com