The API Report CardAPI Index
Homebase

Homebase API

Enterprise / HR / ERP (SMB Workforce Management / Shift Scheduling + Payroll) · joinhomebase.com

Homebase documents a REST API for employees, schedules, shifts, time cards, and wages, but access is gated to the Enterprise plan with no self-serve developer signup. Keys are issued inside an admin account after contacting support. Rate limits, webhooks, and pagination are not publicly documented.

Last verified: July 2026HR & Payroll
API GRADE
A+
VERIFIED JUL 2026

SCORECARD

ExistenceGOODDocumented REST/JSON API at app.joinhomebase.com/api-docs over employees, scheduling, and labor data.
AccessPOOREnterprise-plan only with no developer signup; API keys are issued inside an admin account after contacting support or sales.
CoverageGOODEmployees, schedules, shifts, time cards, locations, roles, and wages; read-leaning with some write support.
AuthGOODAPI keys issued from an admin-level account; no OAuth flow for multi-tenant partners is documented.
Docs & DXMIXEDReference docs are public, but rate limits, webhook catalog, pagination, and auth flows surface only after Enterprise activation.
StabilityGOOD
Supergood: Homebase shipped a real API. Most vendors don't; we ship near-native APIs for the rest.

Frequently asked questions

Homebase scores A+ on the API Report Card. Homebase documents a REST API for employees, schedules, shifts, time cards, and wages, but access is gated to the Enterprise plan with no self-serve developer signup. Keys are issued inside an admin account after contacting support. Rate limits, webhooks, and pagination are not publicly documented.

Tried to integrate with Homebase?
SOURCES
Public API is gated to the Enterprise plan; SMB and mid-market accounts on Essentials / Plus / All-in-One cannot self-serve API keys and must negotiate up to Enterprise support.joinhomebase.com
Conflicting documentation about which plan unlocks API access (Enterprise-only per support, All-in-One read-only per some review sites), creating sales/buyer confusion buddypunch.com
Limited public disclosure of rate limits, pagination behavior, and retry semantics - integrators have to discover thresholds empirically after activation app.joinhomebase.com
Webhook coverage and event catalog are not prominently documented publicly, forcing partners to poll for time-card edits, payroll status, and onboarding events joinhomebase.com
POS-sourced data (Square, Clover, Toast) can drift out of sync when connectivity drops, and the public API does not provide first-class reconciliation/backfill endpoints g2.com
API key auth is admin-gated and tied to a single account; no documented OAuth 2.0 partner flow for multi-tenant SaaS integrators in the public docs app.joinhomebase.com
Integrators report that schema and field-level changes (e.g., availability scoping, multi-location rollups) ship without proactive changelog notification g2.com
Failures to pay federal payroll taxes on time, with IRS-assessed penalties and daily interest; multiple repeat incidents reported by SMB owners trustpilot.com
Unauthorized withdrawals from bank accounts followed by long delays and unclear communication when customers request resolution trustpilot.com
Customer support described as slow, unresponsive, and unwilling to escalate; call-center reps often cannot reach decision-makers on time-sensitive payroll/tax issues trustpilot.com
Mobile app and iPad time-clock instability - frequent glitches, force-close-and-restart cycles, messaging app described as "very glitchy" g2.com
Unclear pricing, account changes/upgrades without owner approval, and downgrade attempts blocked by the system trustpilot.com
Android schedule-sync issues - schedule changes do not reliably push to the mobile app g2.com
Multi-location availability syncs globally rather than per-location, even though the UI implies location-specific selection g2.com
POS-to-Homebase sync gaps when POS or internet drops offline - data does not always reconcile cleanly when connectivity returns g2.com
Aggressive in-app upsell prompts and persistent feedback/review requests inside the manager and employee apps trustpilot.com