The API Report CardAPI Index
Connecteam

Connecteam API

Frontline Workforce Management · connecteam.com

Connecteam documents a real REST API with OpenAPI specs covering users, time tracking, scheduling, time off, tasks, payroll, and webhooks. Access is restricted to the Expert plan at $99 per month and up, and a key only reaches the hubs on your plan, so most customers get no API at all.

Last verified: July 2026HR & Payroll
API GRADE
D+
VERIFIED JUL 2026

SCORECARD

ExistenceGOODDocumented REST API with OpenAPI specs at developer.connecteam.com, including webhooks and regional base URLs.
AccessPOORGated to the Expert plan at $99 per month and up; Basic and Advanced customers get no API access at all.
CoveragePOORForms cannot be read or updated, and a key only reaches the hubs included on the customer's plan.
AuthPOORStatic X-API-KEY header is the default scheme, and key scope is fragmented by plan tier.
Docs & DXPOORNo published rate-limit table; limits vary by plan, so higher-volume integrations mean negotiating with sales.
StabilityMIXEDSchemas are declared flexible and evolve continuously; new response fields appear without notice.
Supergood: Connecteam has an API, but using it means gates, contracts, or workarounds. Ours doesn't: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Connecteam scores D+ on the API Report Card. Connecteam documents a real REST API with OpenAPI specs covering users, time tracking, scheduling, time off, tasks, payroll, and webhooks. Access is restricted to the Expert plan at $99 per month and up, and a key only reaches the hubs on your plan, so most customers get no API at all.

Tried to integrate with Connecteam?
SOURCES
API access is gated to the Expert plan and above, Basic and Advanced customers can't use the API at all developer.connecteam.com
API key only grants access to hubs included on the customer's plan, fragmenting data access by tier developer.connecteam.com
Customers requesting basic API features like reading and updating Forms have to vote on a public roadmap and wait for Connecteam to prioritize connecteam.canny.io
Schemas are explicitly described as 'flexible' and 'evolve continuously' with new fields added to responses, integrators have to handle silent additions developer.connecteam.com
Rate limits vary by plan tier without a published rate-limit table, so higher-volume integrations require negotiating with sales developer.connecteam.com
Mobile app is prone to glitches and crashes that disrupt clock-in/out and notifications g2.com
No offline mode, changes aren't saved or stored until internet access is restored clockify.me
Notifications arrive in batched groups instead of individually, making it easy to miss critical updates g2.com
Interface feels cluttered with colored icons across many feature tabs, hindering quick navigation jibble.io
Every meaningful add-on (advanced features, automations, API) is a paid upgrade, feels nickel-and-dimed capterra.com
Support response times can exceed an hour for email, and the three included onboarding calls aren't enough to fully configure the platform trustpilot.com
Scheduling and timekeeping edge cases (split shifts, overlapping shifts, retroactive edits) require workarounds capterra.com