The API Report CardAPI Index
EZFacility

EZFacility API

Gym, Sports Facility & Membership Management Software · ezfacility.com

EZFacility documents a REST API at developers.ezfacility.com with a Swagger sandbox covering clients, sessions, bookings, POS, and leagues. Credentials are issued through EZFacility rather than open signup, and there are no webhooks, so partners poll for changes.

Last verified: July 2026Fitness & Wellness
API GRADE
C
VERIFIED JUL 2026

SCORECARD

ExistenceGOODDocumented REST API with a public Swagger sandbox at api.sandbox.ezfacility.com and production endpoints.
AccessMIXEDA developer portal and sandbox exist, but Client ID and Secret are provisioned by EZFacility rather than self-serve signup.
CoverageMIXEDClients, sessions and reservations, bookings, POS, and EZLeagues; no webhooks, so partners poll for changes.
AuthPOORAuth is the deprecated OAuth2 Resource Owner Password grant, exchanging a customer's real username and password for tokens.
Docs & DXMIXEDSwagger docs and a sandbox exist; SDK support is a community npm package and there is no webhook surface.
StabilityPOORNo published rate limits or SLA, and client libraries are unsupported community builds.
Supergood: EZFacility has an API, with gaps. We cover what it's missing: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

EZFacility scores C on the API Report Card. EZFacility documents a REST API at developers.ezfacility.com with a Swagger sandbox covering clients, sessions, bookings, POS, and leagues. Credentials are issued through EZFacility rather than open signup, and there are no webhooks, so partners poll for changes.

Tried to integrate with EZFacility?
SOURCES
Access is not self-serve, Client ID/Secret must be issued through the Developer Portal and EZFacility, and the API requires the OAuth2 Resource Owner Password flow (a deprecated OAuth2 grant) using a customer's actual username/password developers.ezfacility.com
API marketing materials and docs landing pages do not publish rate limits, SLAs, webhook coverage, or pricing, third parties cannot scope cost or reliability before integrating ezfacility.com
No public webhook/event-subscription documentation, partners must poll endpoints (Clients, Sessions/Reservations, Bookings, POS, EZLeagues) for changes developers.ezfacility.com
Data export friction reported by customers, exports of certain data types are not available or are charged for, even though equivalent data exists behind the API getapp.com
Community-maintained client libraries (e.g., the ezfacility-client npm package) exist but are not officially supported, increasing integration risk npmjs.com
Integration partner story is thin compared to Mindbody/Vagaro, most third-party integrations route through EZFacility itself (e.g., Perkville loyalty), so partners must work bilaterally with EZFacility rather than via a marketplace docs.perkville.com
Frequent service outages, software described as 'not working' often enough to disrupt check-in and POS at the front desk capterra.com
UI is dated and operationally clunky; users say 'no significant changes to appearance since 2013' softwareadvice.com
Software is unintuitive, phone support makes tasks look easy, but day-to-day self-service is hard because of illogical menu/feature organization trustpilot.com
Bulk invoicing/POS workflows are slow, modifying items takes minutes, applying discounts can take hours on large baskets softwareadvice.com
Lock-in: difficult data migration and limited/charged-for data export; customers feel 'stuck' getapp.com
Inconsistent customer support, some report fast access, others report unresolved issues and long delays trustpilot.com
Hidden/variable pricing, listed entry is ~$99/month, but real cost typically lands $99–$150/month plus setup ($500–$5,000 for SMBs; up to $20,000 for multi-location), data migration ($500–$5,000), and hardware/integration add-ons ($1,000–$10,000+) pricingnow.com
Long-term/contract commitments and add-on fees for features expected in the base tier capterra.com