FieldAware API
FieldAware documents a RESTful JSON API at api.fieldaware.net covering jobs, customers, invoices, quotes, assets, and locations. There is no self-serve developer portal or sandbox; access is arranged through your account or sales contact. No official SDKs exist and docs are minimal.
Frequently asked questions
FieldAware scores D on the API Report Card. FieldAware documents a RESTful JSON API at api.fieldaware.net covering jobs, customers, invoices, quotes, assets, and locations. There is no self-serve developer portal or sandbox; access is arranged through your account or sales contact. No official SDKs exist and docs are minimal.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
FieldAware is a cloud field service management (FSM) platform that streamlines work-order management, scheduling/dispatch, mobile forms, invoicing, and real-time reporting, connecting field technicians with back-office staff.
Field Service Management, Typically for mid-market to enterprise field service organizations in construction, facility management, industrial/commercial equipment, health sciences, and oil & gas. Service companies use FieldAware to dispatch and schedule technicians, manage work orders and assets, capture mobile forms in the field, generate quotes/invoices, and sync data to accounting/ERP/CRM systems like NetSuite.
Reports hundreds of thousands of users and millions of quarterly jobs across multiple countries; established mid-market FSM brand, though smaller than ServiceTitan/Salesforce Field Service.
Yes, Holds the customer's operating system-of-record data: work orders, jobs, technician schedules, assets, customer records, quotes and invoices. This is core operating data businesses depend on daily.
~15+ years old (founded ~2010s). Cloud-native FSM with mobile-first design; modern relative to legacy FSM but not a developer-ecosystem leader.
No self-serve API key issuance or sandbox; access via account/sales. No official SDKs or interactive explorer documented. Full sourced list under Sources below.
Common alternatives include ServiceTitan, Salesforce Field Service, Jobber, ServiceMax, Housecall Pro. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial FieldAware API and MCP server so AI agents and internal tools can read and write FieldAware data. See the FieldAware integration docs at supergood.ai/docs/fieldaware-api.