The API Report CardAPI Index
THE API REPORT CARD / Marketing & Sales / Gainsight
Gainsight

Gainsight API

Customer Success, Product Experience, Customer Education & Communities · gainsight.com

Gainsight documents REST APIs for NXT and a separate PX API, plus an async CSV Bulk API, but there is no unified developer portal. Auth is tenant-specific access keys issued by an admin, with no OAuth. Rate limits are documented and tight: 100 sync calls per minute, 50,000 per day.

Last verified: July 2026Marketing & Sales
API GRADE
D
VERIFIED JUL 2026

SCORECARD

ExistenceGOODReal REST surfaces exist: Gainsight NXT APIs, a separate PX API, and an async CSV Bulk API.
AccessPOORTenant admins issue access keys; there is no self-serve developer path or public signup.
CoveragePOORThe surface is fragmented per product: NXT and PX are separate APIs, and single write calls cap at 50 records.
AuthPOORTenant-specific static access keys issued by the admin; no OAuth 2.0.
Docs & DXGOODA public docs hub covers NXT and PX endpoints with rate limits spelled out per API.
StabilityMIXEDLimits are documented but tight: 100 sync calls per minute, 50,000 per day, and bulk capped at 10 calls per hour.
MORE FROM THE REPORT CARD
17hatsC6senseCAWeberBAct-OnC+
Supergood: Gainsight has an API, but using it means gates, contracts, or workarounds. Ours doesn't: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Gainsight scores D on the API Report Card. Gainsight documents REST APIs for NXT and a separate PX API, plus an async CSV Bulk API, but there is no unified developer portal. Auth is tenant-specific access keys issued by an admin, with no OAuth. Rate limits are documented and tight: 100 sync calls per minute, 50,000 per day.

Tried to integrate with Gainsight?
© Supergood Systems, Inc.