The API Report CardAPI Index
GetSwift

GetSwift API

Last-mile delivery management & dispatch SaaS · getswift.co

GetSwift exposes a public REST API V2 for last-mile delivery: quote, book, and track deliveries, with webhooks on lifecycle events. Auth is a single merchant API key that must stay server-side, there are no first-party SDKs, and the lone V2 version has no deprecation policy.

Last verified: July 2026Logistics & Supply Chain
API GRADE
C
VERIFIED JUL 2026

SCORECARD

ExistenceGOODPublic REST API V2 at app.getswift.co with webhooks for delivery lifecycle events.
AccessMIXED
CoverageGOODQuote, book, track, and history on deliveries, plus driver management and merchant configuration.
AuthMIXEDA single shared merchant API key; exposure risks fraudulent chargeable bookings, so calls must stay server-side.
Docs & DXMIXEDDocs live on the app subdomain, no first-party SDKs, and webhook signing is not prominently documented.
StabilityMIXEDOne undated V2 surface with no formal deprecation policy; rate limits are not publicly documented.
Supergood: GetSwift has an API, with gaps. We cover what it's missing: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

GetSwift scores C on the API Report Card. GetSwift exposes a public REST API V2 for last-mile delivery: quote, book, and track deliveries, with webhooks on lifecycle events. Auth is a single merchant API key that must stay server-side, there are no first-party SDKs, and the lone V2 version has no deprecation policy.

Tried to integrate with GetSwift?
SOURCES
API key is a single shared secret per merchant; exposure leads to fraudulent bookings and account deactivation app.getswift.co
Only a single 'V2' API version is documented, no dated versioning, no formal deprecation policy app.getswift.co
Rate limits and quotas are not publicly documented on the developer portal apitracker.io
No first-party SDKs (Node/Python/Go), integrators must hand-roll REST clients apitracker.io
Webhook signing / HMAC verification is not prominently documented; integrators rely on URL secrecy getswift.zendesk.com
Developer documentation lives on the application subdomain rather than a dedicated developer portal, reducing discoverability app.getswift.co
Customer complaints about delivery-tracking notification reliability spill into API-driven status updates capterra.com
Bugs and 'glitchy' behavior reported in advanced features; product has periodically 'stopped working' despite support tickets elogii.com
Hidden / opaque per-delivery fees and billing-transparency concerns elogii.com
Subpar notification system, customer/driver notifications miss or lag, reducing real-time visibility capterra.com
No multi-day or multi-stop-with-return-to-depot routing in core product elogii.com
Proof-of-delivery limited to photo + signature; no native barcode/QR scanning elogii.com
Mobile driver app has compatibility issues on some Android versions capterra.com
Ease of Use and Customer Service scores trail competitors on review sites softwareadvice.com
Severe corporate-governance overhang: AUD $15M ASIC continuous-disclosure penalty, parent GetSwift Ltd liquidated 2022, distressed-asset sale to Stage Fund completed July 2023 asic.gov.au
Product velocity and roadmap visibility have lagged post-acquisition compared to Onfleet, Bringg and DispatchTrack g2.com